10AM - 3PM
595 Bd Saint-Joseph 2e étage, Drummondville“Not all superheroes wear capes and the two Nancys from Banque Nationale are proof! A special thank you to Nancy Lauzière and Nancy Thiffault for your availability, your kindness and your service. They took the time to explain everything to us in detail to make sure we understood how the operations worked and where our money was going. Thanks again !”
9AM - 4PM
1900 Bd Saint-Joseph, Drummondville“I've had my bank account for 10 years and in reality, I've never had a problem or anything.I don't understand people who have trouble with it. I have been there many times and then no problem.”
“I really wanted this testimony!
A huge THANK YOU to the branch manager Mr. Alexandre for following up to the end regarding my account (fraud)
He was truly a true professional in the literal sense of the word (telephone follow-up, reassuring welcome and even more, very human)
Please note that my health did not allow me to make return trips each time but he did everything necessary to save my account which is a family source.
BRAVO Mr. Alexandre, nothing to say for your service and I wish you success in the world.
H.”
“(Translated by Google) WoW!! What a welcome!! When I just changed financial institution and had an appointment with my advisor, I was offered water, coffee, hot chocolate!!!And the people are all so friendly!!!It's been a long time since I've seen such good customer service!!!And my advisor Mr. Mathieu-Audet is so kind and respectful!!!!It's pure bliss!!!(Original)WoW !! Quel accueil!! Alors que je viens de changer d’institution financière et que j’avais rendez-vous avec mon conseiller, on m’a offert eau, café, chocolat chaud!!!Et les gens sont tous tellement sympathiques!!!Ça fait longtemps que je n’ai vu un aussi bon service à la clientèle!!!Et mon conseiller M. Mathieu-Audet est si gentil et respectueux!!!!C’est un pur bonheur !!!”