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February 2024 by stan goold
Always great cars
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February 2024 by Z.
I reserved a Tesla car for an important meeting and when I got there they said they were booked out. The employee said that in the fine print they can book the car to someone else even if you reserved a car. AND I got no call or email indicating any change. It screwed my entire evening and I was late for my important meeting and it delayed everyone. WORST EXPERIENCE WITH BUDGET CAR RENTAL. I don't recommend this at all to anyone. UNRELIABLE AND STRESSFUL!
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February 2024 by Helene Caudron
Great welcome by Mouad on the other hand making you pay for the fuel even though the fuel is filled when returning the car and sending you the invoice 1 month later this is shameful this is stealing
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February 2024 by Rajinder Duggal
Cheaters, these crooks will find a way to screw you up. This time they charged for extra mileage although I booked for unlimited mileage. Stay away.
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February 2024 by Barbara
Loved my free upgrade to a Tesla… got to try an electric car at no extra cost. Recharged using a home 240 outlet overnight, outside in -11 weather. No problems at all. Clean and easy to drive. Budget was good to work with and no hidden costs.
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February 2024 by 김정민
They treated me as family when I was sick and in need of help from concessions
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February 2024 by Philippe Dandenault
Had a great experience. Bianca was extremely friendly and helpful!!
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January 2024 by Alan Grabinski
check-in took less than five minutes, returning the car took 30 seconds. Very efficient process, great vehicle and value.
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January 2024 by Enzo Manin
More than an hour of waiting to collect the vehicle which had been reserved for more than a month.Poor knowledge on the part of the person who took care of us who told us that we could not rent this vehicle because we had a French bank card finally after 30 minutes of negotiation it happened.Not professional at all, completely messy.Otherwise the vehicle was correct.
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January 2024 by jean christophe corthier
The vehicle I had reserved (and paid for in advance) was not available.So I was given a smaller vehicle, without GPS (even though paid for in advance) and with an incomplete tank.
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January 2024 by Valerie Hovington
Great customer service. The representative is prompt, friendly and professional. I advise. ??
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January 2024 by Fil ARIANE
One word, efficiency...
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January 2024 by Dave Nauth
Excellent service, great car, all very good value for money. The pre-check-in sped things up. The car pick-up at the airport was convenient and quick. The car itself was very new and comfortable. Return was equally as easy. Highly recommend.
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January 2024 by Morgan Moakler Jessiman
Horrendous service. Rude staff who were all coughing like they had the plague and terribly incompetent. We came to drop off a car and they YELLED at my boyfriend that he did it wrong but provided no help to show him how to correct this. This place should be shut down as it seems like only rude, arrogant employees are hired. We will NEVER be using budget again. Three employees and not a single brain cell between them.
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December 2023 by Michael Levine
Very disappointed, I reserved a Tesla but when picking up the car the gentleman at the counter was not knowledgeable about the cost to charge, only that the car had to be returned with 70% charge or the additional charges could be between $40 >>$70 which is ridiculous considering the cost to charge the battery fully is approximately $10 . There is nothing posted on their website when reserving the car that explains the procedure that is readily visible.Ended up taking an ICE vehicle instead.
