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February 2024 by Daniel Trimarchi
The sales staff member was very knowledgeable about the products. He listened to what I was looking for and presented me with the right product. I tried it out and it was perfect. Thank you ?
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February 2024 by Costa Gee
Great experience ! Kris Essagian listened to all my needs and found the mattress that was right for me . Highly recommend
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October 2023 by The Morocstar
Bon service, à l’écoute
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October 2023 by Ali Asgari
Very bad experience. I ordered a king mattress and after 3 months using, just aches and pains, poor sleep and sagging(1.3'').I've bought many mattresses before but none of them was like that. The funny part is they don't accept that the quality of mattress is awful.Don't try to call customer service, they just wasting your time. I'm gonna put in marketplace as a free.Never buying from them again I feel so disrespected as a first time customer.
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June 2023 by Brad OS
I've been waiting for my new mattress for about two weeks because of their unprofessional handling. They had to reschedule my delivery twice!!! And didn't even offer me any compensation for the delays. Never buying from them again I feel so disrespected as a first time customer.
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October 2022 by Malek T
Great experience as always. My second time shopping here in 10 years and Sari really helped give me a range of what I was looking for in the Tempur-pedic line. Extremely knowledgeable and knew exactly what would work for me - This is a great quality of any salesperson to really know what you need based on the ask! I was not disappointed and to my surprise offered same week delivery and installation. The entire experience was flawless and no hesitation. Even though the item I was looking for was slightly higher pricing, Sari still showed me other lesser priced comparable quality items to help me take a better decision. No pressure tactics.
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October 2022 by Patrick Ethier
Higher end mattress place. Staffing is extremely lacking (store was locked up during open hours so staff could go to lunch). But, staff was very helpful once available.
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June 2022 by Michael
Amazing service and friendly, knowledgeable staff. There was a small misunderstanding with an item that was quickly fixed. Can't recommend enough.
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April 2022 by Phil Lyne
What a disappointment! We walked in and the sales lady was condescending the moment we walked in. Very fake smile and overall not a pleasant visit. Overpriced as well! We ended up going to the Brick and saved over 400$ for the same bed!
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April 2022 by Richard
Great serviceVery knowledgeable sales teamGreat productGreat pricesGreat delivery teamVery pleasant people to deal withi would never shop anywhere else !!!!
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January 2022 by Manon Boileau
My mattress purchased last year was defective and was quickly replaced. Great service.
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June 2021 by Desmond Yu
Want to have a dream? You have to have a good sleep first.This place have various sleeping ideas to help providing a good sleep. The sales lady is patience and knowledgeable.To combat covid, the customer is required to pickup a piece of disposable bed sheet while entering, self help to lay on beds before trying any mattress, with hand washing and mask too. Good industrial practice.
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June 2021 by Berel Weiner
I have never had such a comfortable sleep as the past few nights on my new mattress. The service was excellent and the medium firm memory mattress is one of the best purchases I have ever made.
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May 2021 by Murat Takvorian
Friendly atmosphere and knowledgeable sales person, even going as far as giving the rollers which were solid pieces, free of charge. When the headboard was not matching the width of metal frame, he gave me two extension plates which were adjustable to hook the headboard to the bed. was very thoughtful of him.All in all I had a very good experience.
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May 2021 by mtldan40
We have been dealing with Dormez-Vous for over 15 years and have never been disappointed with the advice, service and quality of the products. This time was no exception as we needed to replace our mattress. We dealt with Claude who was patient as we tried what felt like every mattress in the store, going back and forth and narrowing our choices. He was patient, offered good advice and guidance, and was very pleasant to deal with. Our mattress was delivered 3 days later and we absolutely love it (and it also happened to be ON SALE which is always a bonus). Between the new mattress and new pillows and sheets that we purchased, we haven't slept this well in a long time. Thank you Claude and Dormez-Vous.
