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November 2024 by Robert El Hello
Horrible experience in general! Laid-back sales management, poor internal coordination and communication—facts that made my first time experience in this dealership a horrible one!
One week ahead, I agreed with this dealership "in writing" to install new winter tires on my new vehicle and have it ready for delivery. I came in for delivery to find the all-season tires still on, the gas sign is lit, and the vehicle is not clean! They took the vehicle to install supposedly "brand new" winter tires, and after excessive, unexplained delay for many hours, the "brand new" winter tires looked muddy and dirty; they even looked used as if uninstalled from another vehicle and reinstalled on my vehicle, which might explain the excessive delay in getting the tires on!
I am sharing two photos of the supposedly "brand new" tires the minute I received my brand new vehicle; do those tires look like brand new to you?
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October 2024 by Nella Mancini
Good service. Friendly. Professional.
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October 2024 by Khatchig Jakerian
Excellent service. Thank you Kevin David
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October 2024 by Melina Avdeliodis
I got a flat tire with my Cadillac Xt6 and I took it to the service department and they fixed it pretty quickly. Was very happy with the service.
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October 2024 by Lorne Silcoff
Just purchased a Yukon Denali from GMC West Island.
Thank you Christian Jakerian for your excellent service! If you're in the market, I highly recommended you contact him.
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October 2024 by Lucas Durocher
No returns or call follow-ups
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October 2024 by Dominic Cormier
Matthew Gordon easily one of the friendliest and funniest salesman I’ve ever met. Highly recommend him!
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October 2024 by Francis Robitaille
Very good service with Christian. The whole process was very good. Never felt any pressure on the contrary. Good job and thank you!
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October 2024 by El LECHERO
I got a favor done from Allen (i think his anme in service)
5* is mandatory
if not the courtesy car system, which is
wait to get a ride 10 min
wait at enterprise 20 mins
do all the instpection and paperwork
theoretically bring the car back to enterprise , get another ride?
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October 2024 by WilliAm D
To purchase a vehicle, ASK FOR VAHID!
Exceptional customer service!
Very available (even when not at the dealership), lots of calm and kindness. Excellent follow-up. Really very impressed with his professionalism. You can count on him without a doubt.
Thank you very much Vahid for the experience.
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October 2024 by Joe Ziadeh
I recently purchased a pre owned vehicle, using the services of Vahid from GMC west island.
I would like to recommend strongly working with him, as he is very patient, with a lot of courtesy, understand entirely the requirement and budget, and explaining all that needed to be known. He was able to match my budget, and explained all pros and cons.
I have been involved in sales for a good 20 years in my life, and I believe Vahid is one of those star sales that can retain clients even after closing the deal.
Thank you Vahid for your service
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October 2024 by Niki Panagiotopoulos
I recently purchased a Buick Encore GX from Chevrolet Buick GMC West Island. Vahid was such a great sales person to work with. He was very knowledgeable, respectful and patient. He answered all my questions and went above and beyond to make sure I purchased the right vehicle for my needs. He made the whole buying experience easy and stress free. He even called me a few weeks after the purchase to see how I was enjoying my car and if I had any further questions! It’s always so reassuring to know that you have great after service after such a big purchase. Vahid and the team are such a pleasure to deal with.
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October 2024 by Alik Suvalian
Thank you Vahid for helping me buy my new car! Very professional, friendly and answered all our questions
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October 2024 by Tania O.
What a joke. My trunk door wouldn’t close and we took an appointment and dropped the car off for a day since it was under warranty. My husband was able to remove the trunk shock within minutes for us to be able to close the door since there was an issue (trunk door wouldn’t close). Going on day 6 and car is not ready yet. They have the part in stock. Every time we call no one answers, we leave messages. No call backs. Finally after multiple calls we receive a response. Called today and they didn’t realize car is still parked, going on day 6. This should have been handled within a few minutes. Not impressed with their customer service! How can you leave a client without a car for this long? No courtesy car or any updates! Terrible customer service. Save your money and go to a local shop
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September 2024 by Adam Wanders
I come with a problem and leave with a solution. When my car needs service, it’s always at Chevrolet. Professional and knowledgeable. Attention to details. Thank you Kosta and team.
