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March 2024 by Maki Omakis
Had a great customer service experience with Felicia. You can’t beat this place for knowledge and honesty.
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September 2023 by Nikolas Faubart
Billy is very professional and incredible service if you are looking for a real advisor I recommend you!
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July 2023 by Lise Dagenais
Very good service
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June 2023 by Josee Thibodeau
Great we were well received very good service well done
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June 2023 by Julie St-Cyr Bourque
Best service with Billy Theofanis at the Châteauguay branch!
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June 2023 by Melissa Fournier
They mostly care about making a sale, after that, you barely exist and they will do bare minimum to assist you if you have issues. Good thing the head office offered a better service. Some prices are way higher than other stores. You need to shop around alot. Not just for price but for good service and good customer service after the sale is done!
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November 2022 by Mete Yavuz
i want to take the time to appreciate the help and friendly service i have received by Billy, his knowledge and his sense of connoisseur of his products made me purchase something that suits my needs..took the time to explain the importance of having a nice mattress...see this is what i call service when you walk into a place and you feel good about the vibe the person working there transmits do i recommend this place for service? definitely!!! the only reason i give it 4 stars is because they recently came up with this $65 service fee for a guarantee they offer about replacing my mattress however what can i say its a covid marketing platform nowadays...
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September 2022 by Pascal Brodeur
Exelent service
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September 2022 by Joannie Godin
(Translated by Google) We had excellent service from Carole. She was patient and took care to explain everything to us.(Original)Nous avons eu un excellent service de Carole. Elle à été patiente et a pris soin de tout bien nous expliquer.
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August 2022 by fabian v
Mattress and bads
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July 2022 by Jasmine Lacombe
(Translated by Google) Excellent professional and courteous service. good information(Original)Excellent service professionnel et courtois. Bonne information
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July 2022 by Agnieszka Wielogorska
I bought a mattress and base Tempur-pedic and Billy took the time to help us choose the right type for us without rushing and gave us some great advice. Although we did experience some hurdles during delivery and warehouse issues, Billy went out of his way to help us in the after-sale support. He made sure we were completely satisfied and was with us all along the way. I highly recommend Billy and Dormez-vous Châteauguay.
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June 2022 by Melanie Colligan
Had a great experience at Dormez-vous, the sales team was very helpful in finding our new mattress.
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June 2022 by Madeleine Mbengue
(Translated by Google) Very nice welcome and service from Carole, thank you very much.(Original)Trés bel accueil et service de Carole, merci beaucoup.
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June 2022 by Vicky Perreault
(Translated by Google) Very nice meeting and service with Carole Brochu, she met all our criteria with kindness and kindness.(Original)Très belle rencontre et service avec Carole Brochu elle a répondu à toute nos critères avec gentillesse et bienveillance.
