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August 2024 by Nancy Chouinard
Super bad service in Brossard DIX30
He doesn't know their products
Managing to look like a large soft custard and I spare you his colleague with yellow hair
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July 2024 by Ginette Favreau
Very poor customer service experience during my visit last Monday to this branch.
I asked an attendant for permission to go to the bathroom for an emergency. She asked her supervisor but he flatly refused to give me access in an unpleasant and harsh tone, telling me to go to neighboring businesses.
That since the pandemic (2022) they no longer give access to customers.
Really overzealous and no empathy on his part.
The SAQ is a public building and I believe that the customer should have access to the bathrooms.
I don't wish this gentleman to have an emergency...He might have been more open...
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July 2024 by Gilbert Coutu
I was helped by an attendant to locate the bottle I was looking for...much appreciated!
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May 2024 by Lisa Fizzano
Well...I understand that they are in negotiations for better working conditions and I respect that but to penalize the customers!!? I went there last night and yes I arrived 8 minutes before closing, I was the only customer! They were all at the checkout and chatting together, I must have called quite loudly; Can somebody help me please? A nice young man ended up helping me...it goes faster, right? Then, even though I was still there, they turned off the lights in my face, before 9 a.m.! I had to run to the cash register and the very "young girl" (lucky to have a job at this salary in my opinion!) replied: we don't get paid after 9 a.m....but it's not not yet 9 hours there!! Is this necessary?? Treating customers this way, which means they have a "job" after all, respect! It's a customer service job and if it's not a good fit go work somewhere else! Even in conflict, we must respect customers who have nothing to do with it. I can tell you that I am less respectful of their demands today, we know that they say to themselves, people have no choice if they want good wine...it's pitiful! ?
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February 2024 by Carole Ann Pressé
Excellent service from Lucie!
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February 2024 by feblolli
Passed by on February 15 to buy a few bottles and an advisor (unfortunately I didn't know his name, but he has an armadillo sleeve on his left arm) welcomed me and took the time to advise me. I really appreciated his courtesy and kindness :) Thank you!
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February 2024 by Ashley
Great service at the cash from David and this SAQ has a great selection of wine
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February 2024 by Amélie Grenier
Very good advisors, the product I wanted was not available despite the fact that the application indicated the opposite. The employee on the floor recommended something else. Excellent service!
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February 2024 by Michel Leonard
Very professional employee
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February 2024 by Penelope Murray
We want the same in LaPrairie please!
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February 2024 by George Fisher
They have a good list of wines ?
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February 2024 by Luc Brunet
The service I received today was excellent and I recommend making the detour to go there.
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January 2024 by Pierre Leonard
Great clean, but it's hidden in the back of the street.
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January 2024 by Chris
Super nice stuff. Knowledgeable and eager to help. I'll actually go out of my way to go there.
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January 2024 by Michel Frederick
Great selection and helpful staff.
