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October 2024 by Stéphanie Leblanc
I went on a shopping trip on Saturday 09/21 and I tell you at Rubino dix-trente was the only place I got such a bad response! From 1, I am asked to leave my mini shopping bag at the entrance (the only store that asked me this!) ridiculous! And while I was walking the aisles, the girls were talking about it out loud even though I had no one to help me! I literally felt too much in the store! It was my last time with you! I only have bad visits!
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October 2024 by Christopher Champs
My order took 17 days to arrive in store. Arriving at the store (September 17) a manager with an unpleasant attitude (Miriam) says that she doesn't have all the items 2 out of 3 so she can't give us our order?!? We had to persist with her to get her to search a little and then, miraculously, all the packages were there... Really unpleasant to do business with someone who behaves in this way, it seems that I am not the only one to think so, but what is senior management waiting for to better train these managers?!?
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August 2024 by Anass Elma
3 ladies wasting time and has to waits for 20 mnts to pay it’s really absurd ?
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July 2024 by Carol-Anne Lépine Soucy
Like several other comments that I have read, the attitude of the assistant manager really leaves something to be desired...... Lack of tact, responds with arrogance, is stubborn with the customer and with an attitude of mr. ...
I will never set foot in this store again!
Most unpleasant experience!
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December 2023 by cliff collins
Very good selection
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December 2023 by Audrey Gobeil
Lots of choices from several brands. Staff attentive and knowledgeable about their product. If your size or color is not available, order it. It barely takes 2 days. You can return if you don't like it. The service is impeccable and above all I love my new boots.
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November 2023 by Caroline Messier
Very satisfied with the customer service received.
Thanks to those who made sure I was able to collect my son's winter boots before he left.
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November 2023 by Alejandra Diaz
Very good price
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November 2023 by Myriam Durocher
Excellent service!! The 2 people who helped me today were patient (I was so undecided), and served me with a beautiful smile from start to finish!! Thank you so much
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November 2023 by Duc Vo
Excellent service! Affordable price. Very satisfied.
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September 2023 by Alissa Megane D.B
Completely incompetent manager, has absolutely no respect for employees. REVOLTING to see that a store could have such a person managing it. If I could file a complaint with the corporation I would.
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September 2023 by Julie Leblanc
My dad was in the store last Sunday September 3rd. He received excellent service from the young lady who served him. However, the manager at the cash was so mean and harsh with him that he left the pair of shoes on the counter and left. This person was also not very nice with the employee who was trying to accomodate my dad. This is not a way to treat customers, not employees. None of my family will be back that is for sure.
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September 2023 by Karine Joly
0 customer service
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September 2023 by Paulo HWong
Manager with very bad attitude,, I asked for help and she responded in a rude manner. Fortunately, the rest of employees were nice and gentle.
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September 2023 by Google user
Manager with very bad attitude,, I asked for help and she responded in a rude manner. Fortunately, the rest of employees were nice and gentle.