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July 2024 by Cecilia Flores
Pharmacists are always in a hurry, they are not attentive to patients' needs. The last two times I went, I felt like I was bothering them.
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June 2024 by Naty Duran
Very poor customer service!! Especially the staff at the prescription counter. Very arrogant and rude. They roll their eyes and roll them in the air at customers, make comments to each other when customers ask them questions, such as "oh my God!" sighing as if we couldn't hear them, we feel that we are disturbing them! It's my neighborhood pharmacy, I've been going there since 1989 and I'm honestly thinking of changing my pharmacy record because we get treated like nothing.
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May 2024 by Karim
Cashiers have bad attitudes, especially towards younger customers
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May 2024 by Martial Soh
Very poor service from an agent at the pharmacy who gives bad advice
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April 2024 by Hadi Shojaee
Good pharmacy with very helpful staff
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April 2024 by Nevena Ivanova
Hardworking pharmacists! They’ve always been patient with me.
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March 2024 by Danny Ricci
J.C closes at 9 pm, but their pass port camera closes at 8pm. It's not marked anywhere,
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March 2024 by hyperneutrino
Customer service has changed a lot. Bad quality ! lack of professionalism. Cashiers do not respond to customer needs. They are there, but they chat among themselves and they lack seriousness and kindness!
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February 2024 by Chanie Zou
The customer service is really disappointing unlike any other Jean Coutu. When we call for prescriptions we are always on hold and the wait is long, it can be compared to waiting in the emergency room and then we get hung up on the line all day like that. Also, the person who answered didn't seem to be patient at all. It's difficult for people who rely on the service and it's poor as it is. At least in the emergency we get an answer.
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February 2024 by Bruno Martin
I've been waiting 45 minutes for my son's medicine. I was alone in the waiting room when I arrived. Most of the people who arrived after me left before me. It's sad.
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February 2024 by Sly Saucer
20 minutes on the phone waiting for the prescription counter... and still no response while hearing your call is important to us. The worst pharmacy of all.
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January 2024 by Claude Beauregard
It's a good Pharmacy and the employees are super friendly and they are very professional. Only one thing: the waiting period at the laboratory is a bit long. Other than that, I have nothing to say. Thanks to them all.
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December 2023 by moussifs
Good neighborhood pharmacy. Not too small. Good customer service. However, I have been trying to reach the lab for 2 days now, throughout the phone for help with prescriptions, without any success yet.
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December 2023 by Arezo Haidari
very bad customer service in makeup section.
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December 2023 by Bianca Bandi
I went with my husband to the pharmacy today for his prescription renewal. We waited 45 minutes to get the medication, only to realize later that they had ordered one for him. However there were a lot of staff. Very disappointing customer service!!!
