-
May 2024 by snedden dsouza
I ordered and paid for a product online for a store pickup at Brossard( Order was in my name). Waited patiently to pick up my order.When it was my turn the cashier looked at my order and said she need to validate something on her system.Here how the conversation goes.First question I was asked "Who is it for" ?Well ... I was polite and replied for a family member.Second Question:You are not here for uber pick up? Are you?So, I replied Well, I'm not?Then the order was handed over to me.I was stunned by the second question, when the answer for the first question was "It was for a family member"This is a worst type of stereotype and prejudice that people of color have to go through.The staff I was dealing with lacks customer service and process training . If you have to confirm my identity, then you ask for a government issued ID.I urge you to take this feedback seriously and implement measures to prevent similar incidents in the future. Every customer deserves to be treated with dignity and respect, regardless of their background. Thank you for your attention to this matter.I would never return to this store.Date of interaction:Approx 11:20amDate: May/19/2024
-
May 2024 by Kun R
I was recently served by Flavia and I have to say, she was absolutely fantastic! She took the time to help me find the perfect shade of lip liner and even let me try it on, which made all the difference. But what really impressed me was her makeup expertise - her techniques are simply great! She showed me how to enhance the shape & colour of my lips. Flavia's passion for makeup is clear, and her service was top-notch. I highly recommend her to anyone looking for a great experience at MAC!
-
May 2024 by akuma
I had the best makeup service by Flavia, she’s really good as a makeup artist, I really loved the makeup & the service she gave me, I would recommend you to have a makeup appointment with her, 10/10 ??⭐️
-
May 2024 by Miangaly Balde
Shopping experience classified as a success thanks to the support of Kathleen, who was absolutely incredible in her gentleness, patience and availability. I came to look for a complexion product with 0 knowledge and a little reluctant at the idea of going through 100 application steps, she directed me to a solution that suits me perfectly, for my personal routine and the result is wow. THANKS !
-
January 2024 by Stephanie Hebert
What a great experience!!! I wanted to spoil my 81-year-old mother with a makeup class. Kathleen, sorry if it doesn't pronounce it that way!, was attentive, patient and passionate during the 90 minutes of the class. We arrived 30 minutes early having received an email which mentioned it but which was not true and she took us anyway. The result was grandiose. Thank you thank you thank you to the whole team. Happy 40th Mac Cosmetics!!!!
-
January 2024 by Asila M.Amin
I had my makeup done by Kathleen, she was extremely nice, listened to all my concerns and gave me exactly what I was looking for, she is an extremely skilled and knowledgeable make up artist. 10/10 recommend.
-
December 2023 by Monique Messier
Wednesday evening, I attended a makeup demonstration at Cosmétiques M-A-C in Brossard. Warm welcome and professional makeup artists. The makeup was beautiful and seemed simple enough to execute despite my inexperience. I learned things, received advice and had all my questions answered.Bravo Coralie, you did a very beautiful makeup as always. You really have talent and I would recommend you to all my friends and acquaintances. Thank you for the invitation, I loved my evening, hoping to experience more in the next collections. ?I love the products and natural makeup tips you give for mature skin like mine.
-
October 2023 by Vanïllå PõP
Check your orders when you go to pick up since an item was missing! Luckily I checked. Hoping that the employees do their best when assembling the orders so as not to waste customers' time :)
-
August 2023 by yvon inkel
We were very well received by a professional person, a big thank you from my partner
-
August 2023 by Yowande and Vasthy consultant
Always a great experience here! The girls are so friendly and knowledgeable and respond to you in English! The management must really takepride in the staff they hire! Makes me enjoy shopping in store again.
-
August 2023 by Michel Vachon
Tuff on returns .
-
April 2023 by Alex L
(Translated by Google) Very good service and great products.(Original)Très bon service et super produits.
-
February 2023 by sandra huard
(Translated by Google) Impeccable service ? I had my makeup done today for my 30th birthday by Coralie. Woow!!! I love my complexion, really attentive to my requests. Very professional and talented. I recommend her without hesitation!!Thank you so much for helping to make my 30th perfect ?❤️(Original)Service impeccable ? Je me suis fait maquillée aujourd'hui à l'occasion de mon 30em anniversaire par Coralie. Wooow!!! J'adore mon teint, vraiment à l'écoute de mes demandes. Très professionnel et talentueuse. Je la recommande sans hésiter!!Merci infiniment d'avoir contribué à rendre mon 30em parfait ?❤️
-
February 2023 by francine allard
(Translated by Google) The products are perfect and of good quality.On the other hand VERY VERY VERY EXPENSIVEAT DIX TRENTE I BOUGHT A BRONZING POWDER I ASKED FOR GOLDENI GOT GOLDENBUT I MADE A WRONG WHEN I GOT HOME I FOLLOWED THAT I WAS USINGREFINED GOLDENI PHONED TO TELL ME THAT THERE WAS NO EXCHANGE AS THIS IS FINAL SALEWell so expensive and no service????(Original)Les produits sont parfaits et d une bonne qualitéPar contre TRÈS TRÈS TRÈS DISPENDIEUXAU DIX TRENTE J AI ACHETÉ UNE POUDRE BRONZANTEJ AI DEMANDÉE GOLDENJ AI EU GOLDENMAIS JE ME SUIS TROMPÉE EN ARRIVANT CHEZ MOI JE ME SUIS APERÇUE QUE J ULTILISAISREFINED GOLDENJ AI TÉLÉPHONÉE POUR ME FAIRE DIRE QU IL N'Y avait pas d échange puisque c est vente finaleHé bien si dispendieux et pas de service????
-
February 2023 by Cristina Lynn
(Translated by Google) I love the employees they are so helpful.(Original)J'adore les employés il sont tellement serviable.
