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“The manager was really pleasant from sales to after-sales. No pressure and when we unpacked it our table had a defect, he exchanged it for us without problem. I recommend this store. A nice selection of stools!”
“J’ai fait remplacé ma toiture en bardeaux par un revêtement plus moderne en tôle et j’en ai profité en même temps pour faire remettre mon pavillon au niveau. ( Pavillon acheté au même endroit il y’a 15 ans et de nouveaux propriétaires) Tout simplement WOW ! Les travaux ont été effectués de façon professionnelle et je les recommande fortement. Excellent service client.”
“Incredible service and amazing team, really appreciate Mister Chacra for his attention to customer care and personal dedication to the quality of Roche Bobois products and of the after purchase service!”
“Guillaume offers outstanding customer service that truly reflects excellence! The store’s products are a must-see, with an impressive selection that makes shopping here a fantastic experience. I’m absolutely thrilled with the level of service I received, and I couldn’t be a happier customer.”
“I shopped with them 1 week ago and the service is very professional.Thanks to Fiorella for the design advice and care taken.Very good experience, I really recommend it.”
“Naomy greeted me right away and kindly offered her assistance. At first, I hesitated, but I’m so glad I accepted her help. I was genuinely surprised by how much she contributed. She listened carefully and helped me put together decor ideas that far exceeded my expectations. She’s truly exceptional! Bouclair is lucky to have her… she’s a gem! Thank you, Naomy! Happiest customer ever!”
“Staff are knowledgeable, friendly and helpful. Took the time to explain differences in their sofa options, and helped me pick the perfect sofa :) Highly recommend!”
“I had a very nice experience. The staff is professional. They gave me excellent advice and ensured that everything was perfect. Plus I love the dishes there!! A big thank you!!”
“Helpful people, quality furniture. Yes one of my orders was delayed by a month and a half but that's what happens when it comes from overseas. Out of three orders, I have nothing negative to say.”
“Beautiful place, I like their furniture (originality, when you look around you find decorations, which you don't find everywhere, at the moment they are 60% off, it's very very interesting. You will have good service , very courteous too.”
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“I have spent a lot of time finding the perfect sofa, both in person and online. I even considered driving to Toronto to visit stores we don’t have in Montreal. I accidentally stumbled upon Leopard furniture which I visited in the mall - they have a beautiful selection of high end furniture. I’m pretty picky and the sofa I bought is one of the most comfortable sofas I’ve sat on. I was able to customize my sofa to my liking (style of the modules, fabrics and colours). This option is amazing for anyone looking for an unique piece of furniture. I received the sofa in 3 months as promised, the delivery team was efficient, careful and professional. When I opened the well-packaged boxes, you can notice right away the incredible craftsmanship that went into creating this sofa. The quality is impeccable. Erfan was super nice, patient and knowledgeable about the products - he provided superb customer service throughout my experience, but especially when the pillows had the wrong pattern I had selected. He re-ordered the correct ones and I’m super appreciative of this prompt service.
All in all, the quality of their sofas is exceptional - from the construction to the flawless upholstery work. Yes, they're pricier than some competitors, and custom orders take 3 months but the quality and service make it worth every penny. This isn't just furniture, it's an investment that I'll enjoy for years to come. Expérience absolument exceptionnelle!”