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May 2024 by Marc-Andre Bourret
They know their products and even if they are ten 30
Competitive prices
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October 2023 by Elizabeth D.Hamel
We received very poor advice and poor after-sales service. Very disappointed with my custom curtains for the price paid.
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July 2023 by Sam Feri
The service in the store is good but afterwards…leaves something to be desired!They forgot my order and after a month I had to follow up with the saleswoman to contact me and proceed with the installation…once the installer noticed an error in the order (same thing with an order from you in 2021!) and must come back another time…unfortunately I had omitted to make a short trip on purpose for this delivery…
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November 2022 by Helen Yuen
(Translated by Google) Best price! In addition excellent service and advice! Thanks Philip! All team are really patient and take time with each client.(Original)Meilleur prix! En plus excellent service et conseil! Merci Philippe! Toute équipe sont vraiment patient et prend le temps avec chaque client.
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August 2022 by Melissa Schachter
Great service from start to finish. Both in store with the sales person and the installers. I highly recommend this business!
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March 2022 by Stéphanie St-pierre
(Translated by Google) I am more than satisfied with your service from the entrance to your shop to the email exchange to the installation and until the payment of an exceptional kindness and a remarkable professionalism. You were referred to me by our Fjord kitchen designer in Mont Saint-Hilaire, who immediately makes sure to do business with impeccable partners.Thank you for making a differenceYou are extraordinary(Original)Je suis plus que satisfaite de votre service de l’entrée dans votre boutique aux échange courriel a l’installation et jusqu’au paiement d’une gentillesse exceptionnelle et d’un professionnalisme remarqué. Vous mavez été référé par notre cuisiniste Fjord a Mont saint-hilaire qui s’assure d’emblée de faire affaire avec des partenaires impeccables.Merci de faire la différenceVous êtes extraordinaire
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December 2021 by N N
Really nice first experience with this store. I purchased motorized black out shades. The quoted price was lower than elsewhere and the service I received was warm and personable. Considering how hard it is to get this kind of stellar service in the reno industry, I am really grateful to this team! At least one aspect of my project went well! Thanks, Matthew + team
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December 2021 by Israel Beliveau
(Translated by Google) Very nice staff. I had very good service. I recommend.(Original)Personel tres gentil. J'ai eu un tres bon service. Je recommande.
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December 2020 by Raymond La
(Translated by Google) We did business with C&M Textiles last year for our custom curtains. Professional service from start to finish. Installers are very punctual and come back when adjustments are needed. We had to resort to their after-sales service a year after the purchase and everything was taken care of quickly.(Original)Nous avons fait affaires avec C&M Textiles l'an dernier pour nos rideaux sur mesure. Service professionnel du début à la fin. Les installateurs sont très ponctuels et reviennent lorsque des ajustements sont nécessaires. Nous avons dû recourir à leur service après-vente un an après l'achat et tout a été pris en charge rapidement.
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December 2020 by Jo Houle
(Translated by Google) Excellent service, excellent quality. Melanie was amazing. You will not be disappointed.(Original)Excellent service, excellente qualité. Mélanie à été incroyable. Vous ne serez pas déçue.
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December 2020 by G L
(Translated by Google) Very good service and fantastic staff, I recommend!(Original)Très bon service et personnel fantastique, je recommande!
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November 2020 by Chantal Dallaire
Excellent customer service and very nice products
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November 2020 by G LF
Very good service and fantastic staff, I recommend!
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November 2019 by Jean-Philippe St-Laurent
Very poor service on September 18, 2019! beautiful varieties of wallpaper, overpriced prices but if you find the right model it doesn't matter. I did my research myself in the catalogs on site and asked a few questions. Looks like I was bothering them! on a weekday afternoon when there is no one, it's strange... I was told that these weren't just questions we wanted by insinuating that we had to buy. then, not having found the model I was looking for and seeing that I was not going to 'buy', I was kindly told that ultimately I did not need wallpaper and that I could go elsewhere. In short, the product is good, the problem: the service! In the end I bought online from another manufacturer, delivery 2 weeks... I saved time, money and avoided having to endure bad service from salespeople who didn't like their job.
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November 2019 by Louise Ngu
Very bad experience on Thursday July 6, 2019. Our internal designer recommended C&M textiles to us in Brossard: we were ready to do business with you because we heard good things about C&M textiles, but I regret 1000x having wasted my time there -down.
We entered around 11:30 a.m.: each employee (3 ladies) was busy with a customer. No hello, no glance directed towards us. We look around ourselves and decide to come back 30 minutes later since all the employees are busy.
Around noon, we return to the store. So I catch the eye of an employee who shyly says “hello” to me, avoids my gaze and quickly heads towards her customers. She turns to me to tell me that she is already with someone. Ok- sorry for bothering you!
After we were left at the entrance of the store, no other employee greeted us. We felt like we were too much and we left.
Should you make an appointment before showing up? If so, someone should have informed us while we were there.
C&M textiles, I hope you will review your customer service practices. You are alienating your future customers.
