RONA Boucherville is a convenient small store located near homes, offering a wide variety of items. Customers appreciate the store for its good selection and friendly staff. The staff are generally courteous and well-trained, providing helpful advice and directions when needed. However, some reviews mention that the store's cashiers often perform secretary duties, which can lead to impatience among customers. One of the main concerns expressed is about the lumber yard process, which is described as lengthy and complicated. Customers must go through multiple steps, including entering the store, lining up at the materials counter, obtaining an order form, waiting at the cash register, paying, and then returning to the lumber yard to show the bill before completing their purchase. This process is seen as more difficult compared to other Rona locations that have a cash register at the lumber yard exit, making the experience easier. Despite minor issues like difficulty attaching a board to roof bars or long wait times, the overall impression is positive, especially regarding the helpfulness of the staff. The store is valued for being close to home and offering a more manageable shopping experience than larger supermarkets.
