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September 2024 by Charbel Batour
I recently visited this pharmacy and was really impressed. The team was not only professional but also genuinely friendly, making the whole process smooth and reassuring. They took the time to explain everything clearly and were very attentive to my needs. It’s refreshing to see such care and expertise combined. I’ll definitely be returning and would recommend them to anyone looking for top-notch service.
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August 2024 by André St-Jean
Extraordinary service!!
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May 2024 by Louise Véronneau
We have been purchasing our medications from this pharmacy for 36 years. We had always been satisfied, but for some time now the service has deteriorated significantly. Whether we order our medications over the phone, online or in person with a written list on paper there are errors in the quantities EVERY TIME. You therefore have to wait at the pharmacy each time while the error is corrected. In addition, the staff is not always very courteous.
Add to that the new configuration of the shelves since the renovations is truly horrible and the prescription counter is very poorly located.
We are seriously considering changing pharmacies.
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May 2024 by Michèle Monette
I went to pick up some products yesterday with my daughter at Jean-Coutu in Boucherville. I waited a while for a cosmetic advisor but they were chatting together. Finally, I grab a product and head to the main cash register to pay for my purchases. A young girl in cosmetics asks me if I want to pay at their checkout (in cosmetics) but I politely answer no, because I had a product to pick up ahead of time. As I continued, I heard an old lady in cosmetics with short hair say: "It's because this is the cash register" in a very stupid tone... As I turned around, I saw a young girl who was made fun of me for no reason with this lady. I was very surprised and insulted that a customer was treated this way. It no longer makes me want to go to the cosmetics section of this pharmacy! Such comments and attitudes clearly have no place when working in customer service. However, I had good service from the other employees and especially from the cashier at the main register.
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April 2024 by Provencher Emilie
Pharmacist who contradicts my doctor's prescription for basic medications that I have been taking for 8 years and causes unnecessary stress by blocking my file. Very ordinary and useless. While another pharmacist does not understand this gesture.
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April 2024 by Laurie Pellerin
super disappointed with the change of "my neighborhood pharmacy". Since the reopening following renovations, the store's configuration has been a nightmare. Beyond looking for absolutely everything - we come up against a bunch of trinkets and cossins which have no place on a pharmacy floor in my opinion... They don't even have the excuse of saying that They want to meet a vast need for customers because they have reduced their opening hours...
The aisles are way too narrow and super crowded.
the new prescription laboratory is poorly located - queuing blocks the aisles which are already difficult to navigate....the only strong point in my opinion is the addition of self-service checkouts
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April 2024 by Vessela M
Excellent service, smiling staff, pharmacist Nathalie a gem!
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March 2024 by Roxanne G
Bad configuration following renovations. Aisles too small and too many comings and goings. Too many employees on the floor working in pairs and blocking circulation spaces. Too many cosmetics employees waiting for customers at the entrance and who have nothing to do. In addition, opening hours have been reduced on weekends it closes at 6 p.m.....
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February 2024 by Moonlight
I like their responsibility and the on-time delivery system
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November 2023 by Nad Yeah
Very good customer service, clean and recently renovated premises. A big congratulations in particular to the pharmacy team, always smiling and above all very professional!
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November 2023 by Rahim Badrudin
Fast and attentive service!
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November 2023 by Marie-Eve Loiselle
Excellent pharmacist
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August 2023 by joseph Dubé
On July 10 I bought a Drakka perfume by paying for the computer crashes, we ask the management and I show her my bank account to prove to her that they charged me twice, she tells me come back in a few days and we we will reimburse you. I go back to the branch and they check and they tell me they can't reimburse you ask your bank to reimburse you. As a service thank you they have the right to extract money from you but for 10$ we take you for a thief.
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June 2023 by Francine
(Translated by Google) Me when I go there it's for my mother, for having been served by stupid looks, it didn't appeal to me anymore but since I met Mrs. LeNoir at the cash desk, it reconciles me with the pharmacy.Thank you for keeping your good humor and your sense of service.(Original)Moi quand j’y vais c’est pour ma mère, pour avoir été servie par des air bête, ça ne me disait plus mais depuis que j’ai rencontrer Mme LeNoir au caisse, ça me réconcilie avec la pharmacie.Merci de garder votre bonne humeur et votre sens du service.
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April 2023 by Michel Côté
(Translated by Google) Very nice staff, very welcoming(Original)Personel très gentil, très accueillant
