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August 2024 by Véronique Gingras
Very good service with Sébastien Daoust
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August 2024 by Nathalie Donnon
Excellent service, very satisfied with our purchase, I recommend
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August 2024 by Bernard Phoenix
Sophie: was an extraordinary help, good listener, resourceful, efficient and persevering....Thank you Chantal
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August 2024 by annie simard
Passed for a skimmer door exit with a swimming pool.... ha ha ha
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August 2024 by Annie Chiasson
Very good service and very professional
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August 2024 by MartOCot O
I bought clore pucks and the boiler which was in the pucks space were Ph returned to the house I noticed this and you do not want to exchange it for me I understand that it is chemicals but it is up to your employees to put the items back in the right places. $32.00 in the water (pun intended) ?
I'm going to go to the pool club ?
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August 2024 by Patrick Brassard
We had given a deposit for a spa, we were ultimately unable to get it because it was impossible to install a spa on our property, we asked for a refund of the deposit and the manager categorically refused our request for a refund with an arrogant and arrogant look. condescending, it doesn't make you want to buy from them in the future..
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August 2024 by Danny Roy
Very good service, attentive to my needs. I got exactly what I was looking for for my above ground pool. Thank you!
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August 2024 by Karen Moore
Amazing service, knowledgeable, quick responses through email, recommended to anyone looking for any of the products sold by Trevi. Completely 100% satisfied. Thank-you Trevi.
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July 2024 by Alexandre Plouffe
Sébastien de Blainville, wow, a gem, he offered us a drink, gave us fair and relevant information, was honest about the quality of the products, very good salesman and excellent in his work!!! I recommend the Blainville store!!!
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July 2024 by Geneviève Dagenais-Du Fort
I contacted the Blainville store this morning. My above ground pool pump died and I wanted to know if they had the pump I need in stock and if we could check if the models matched the one I had in my file with them.
The young girl who answered the phone was stupid, didn't listen to me, she was in a hurry, so I decided to let it go, because I could see that I wouldn't get good service.
In addition, they no longer have Hayward pool pumps but Trevi ones at the same price. I haven't been able to get an answer as to whether it would be exactly the same fittings.
Finally I bought a Hayward exactly like the one I had, online at Club Piscine. It will be delivered tomorrow.
This is not the first time that I have had questionable service at the Trevi in Blainville. I won't go back there again. It's clear that I won't call again either since it's a waste of time.
They should review their customer service policies. Clearly several shortcomings. We agree, I called on a Wednesday at 10:15 a.m. and not on a busy Saturday.
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July 2024 by adil benali
*****Warning***** do not buy from Trevi.
Bad customer service, bad sales service and poor canvas quality.
Inform yourself and pay attention to hidden manufacturing defects which are not under warranty (example: small hole on the canvas undetectable during inspection by the manufacturer and which develops after a few uses - my case -) and also read (carefully) the contract so as not to be fooled!!!!
I do not recommend this seller.
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July 2024 by christine ste-marie
Jaqueline was able to answer my desperate call regarding my leaking water heater. Finally I felt like I was talking to an expert who was able to answer all my interview questions. Additionally, I purchased multiple products, spent a lot of money and never got the result I wanted. I have been to several places to get advice that has never worked. We always feel like we're being had. Not with Jaqueline. Thank you for your time, thank you for the advice, I am extremely satisfied. It's difficult these days to find someone who is competent and, above all, someone who loves their work!!!! She deserves a pay raise so she never quits. We need her :)
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July 2024 by yan alva lopez
Exceptional service. Maxime is a customer service oriented person. I recommend the store and its employees.
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July 2024 by Zachary Dugdale
Thorough selection and very helpful and kind staff.
