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“We had EXCELLENT service in the paint department from a young man (sorry I don't know his name) who was able to listen to us and advise us on a particular product. Super kind and competent
The following week we were served by the magnificent Vanessa. What an extraordinary service. She did her homework to answer our questions, she placed an order on the spot, she prepared a detailed sheet for the cashier and even got approval from her manager to be sure that everything would go smoothly for the cash register. . I have never been served so well!!!! Superb young employees you have in hand.
I must also highlight the kindness of the cashiers who served us.
I believe I will always choose your store for our future projects.
Thank you BMR Blainville gang!!!!”
“I took the BBQ 101 course that I received as a gift from this company that I didn't know about.I went there without much waiting but I loved my evening so much, I thought I was good at barbecue but it's crazy what you learn about cooking technologies....Great service!!!!”
“I have Ego tools and snowblower. These have a good warranty but good luck trying to enforce this warranty if you purchased your Ego device from Rona, Réno-Dépôt or Home Dépôt. It's downright impossible. This is where Cloutier Pro finds its value. It offers peace of mind in terms of guarantees. My Ego snowblower that I had purchased from them stopped working and it was: "No problem sir, please bring it to us and we will repair it and return it to you within 48 hours at no cost". Now try to have such a service in supermarkets or if you bought it online. It's impossible. I live in Gatineau (my parents live not far from Cloutier Pro) and from now on it is Cloutier Pro for all my Ego device purchases without exception. The added value it offers is totally worth the detour.”
“We needed wood, Carlton pipe, mulch, screws, etc. to build a greenhouse. We found everything we needed. The service was great from the clerk inside to the guy in the courtyard. Always good advice.”
“Staff team will always try to please you. Excellent experience. They will always call someone to make sure your needs are satisfied. Prices often differ from one place to another, but they will try to make it right.”
“Very good quality products, excellent customer service!I needed to replace a broken part, very quick response and received the part only 2 days later. (Would have received in 1 day depending on the location of the package but Canada Post delays)I highly recommend!”
“Excellent service! I had a problem changing the shower part that was unsolvable for all the big box stores, but was quickly resolved by my advisor Elizabeth. Very knowledgeable and professional.”
“Purchased a tool and some fasteners here ; dealt with Robert. Store was clean and well-merchandised. Employee was trained/knowledgable and able to answer my not-so-easy questions with human answers. One of the best selections of Dewalt and Milwaukee I've seen, and the items I needed were in stock. Will buy here again & would refer.Edit spring 2022: still great service, and everything I needed was in stock. J'avais également besoin de réparé un outil Dewalt et ils ont pu le faire sur place. Je considère Cloumatic une ressource.Edit 2023: toujours un bon service ; équipe solide,”
“4 stars, ...the staff is practically elsewhere?!! For the rest I found a little gem of a succulent plant, a Haworthia. On the other hand, no choice or even any small pot cover, limited choice in plant decoration.”
“Excellent service!!! It's been 5 times that I've met one of the cashiers, Priscille, who is very polite and super nice and, above all, smiling all the time. Honestly 5 stars for the store”
“Great to be able to know where the items are in the rows. In addition, the employee with whom I did business took all the time to find other items that I could not find. He was attentive and helpful.”
“First: I go to buy a small kitchen set, an appliance seller who doesn't mind his own business, tells me that I can't pay in cash.While another seller told me yes there is no problem.Then a saleswoman told me take a card you will save $25.I am making the request my request was refused??I called Ontario and couldn't speak to anyone. Answering machines.I am very disappointed with Home Depot, as I had intended to buy old appliances there.The Home Depot store is over for me.Bye!!”
“(Translated by Google) Advisor Andrée Duplessis offers impeccable and very professional service. Return calls, follow-up by email, meeting in store, etc. We had several problems with the availability of our plumbing accessories with our contractor for a new construction project. Ms. Duplessis saved us a lot of headaches by offering us very good advice and solutions.(Original)La conseillère Andrée Duplessis offre un service impeccable et très professionnel. Retour d’appels, suivi par courriel, rencontre en boutique, ect… Nous avions plusieurs problème avec la disponibilité des nos accessoires de plomberie ave notre entrepreneur pour un projet de construction neuve. Mme Duplessis nous a évité beaucoup de casse-tête en nous offrant de très bon conseil et solutions.”
“We know nothing about building materials and had to purchase a multitude of materials to repair our back deck and gutters. The service counter associate was kind and patient enough to look at our photos, find the material in question and help us with the measurements we had scribbled on a paper. We received our order the next day as promised and all the materials cut as requested! I recommend this branch to everyone!!”
“I really liked my experience at Rona I had excellent service from Mehdy the employee in charge of the materials section he explained everything the price, even he did the calculation he brought a trolley to take away the goods. ...”
“A very special thank you to the 2 young employees in the painting section....they made great efforts to modify an already prepared color which did not come out well under my lighting at home...it is not an easy task to dose at the drop ready...but the young lady took the time...so even if not everything is perfect in the supermarkets...this employee takes her work to heart..4 star at the rona but 5 star ls to this employee”
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“I went to buy a mower from this Rona and received excellent service from Stéphane. I also called before traveling to get the dimensions of the box to make sure it would fit in my car, and the person I spoke to was very friendly.”