-
March 2024 by Charles M.
Efficient bank once you get in! Staff is very helpful but the back office holds all the info.
-
June 2023 by Tonya P.
Just got humiliated for no reason at the Market St, York branch. Having waited through 3 songs on my radio for the person in front of me to finish, l was already annoyed when it was finally my turn. so dude made a mistake to ask "how are you doing?" I told him l was frustrated to wait so long. After all, l only wanted to deposit a money order made out to me into my personal Wells Fargo bank account. I got my debit card and picture ID. "Chicken" Alfredo Rivera, the so-called Branch Manager would not accept my deposit. "Chicken Alfredo Rivera" acted as if someone had died and made him President. Which even the President would not be stupid enough to stop someone from putting money into his bank. He is unfit to be a branch manager. So because of his incompetence to resolve my simple DEPOSIT, I had to get out of line (l've already been in for 20 minutes now,) find a disability park, get .25 for the parking meter, pulled my walking contraption out of my van and hobble my way to the ATM machine. Transaction done in 5 taps. I realized that none of the bank personnel were recognizable. l have been using this branch for 15 years. Now l see why the long wait and incompetence. All new people who can't think and reason and their leader self glorified in his position, can't lead. Mr. Alfredo Rivera has no business being a branch manager of a tree, let alone a bank. He racially profiled me and decided he was going to get his way, without any consideration for his customer. Someone should tell "Chicken".. only give Black people who are trying to withdraw money a hard time.
-
May 2023 by Candy Shuster
Wells Fargo Bank is terrible to deal with. I been getting the run-around for two weeks about a check from the sale of my Condo in Jersey. Knowone can seem to tell me where the check went? I spoke to five different people over the past two weeks. I am being told something different from each person. My next action is get an Attorney to get my check back and then close my three accounts with Wells Fargo.
-
December 2022 by Carlos Onyx
Best banking I ever had.....
-
February 2022 by Holly
Made a payment through these guys for my wifi last month and the bank employees somehow lost it. Then this month, only half of my payment went to Comcast and my cable was shut off without warning. Will be switching banks as this service is egregious.
-
August 2021 by Cheryl Denues
Would not allow my disabled father walking in with his cane an who is also there bank member use there restroom . I feel that i Should not have had to tell them he was a member after they treated him so rude and told him there was no public restrooms. I was very disappointed in them . What a way to treat a bank member!
-
August 2021 by seth mostowski
I am non customer trying to cash a check written off a Wells Fargo account by Car Max, it’s for my brother-in-law who I am POA for, he also doesn’t have an bank accounts so they want me to open account to cash it even though it is being drawn from their own bank.
-
March 2021 by Pre Winterfresh
LOVE THIS BANK AND ALWAYS GREAT CUSTOMER SERVICE!!!!
-
March 2021 by Jaden Weems
I tried calling on business hours and the call keep saying “ Unable to speak to a banker “
-
January 2021 by Rachel Bragg
Two accounts with them and they constantly mess up our change order, then they're absolutely rude to us when we have to count after them and ask for correct change. It's only been a few months ? Hopefully we can switch soon. Confronting them is a nightmare.
-
July 2019 by Bryce Baughman
I have 4 business accounts and 4 personal with them and will be changing banks. This branch has horrible customer service and customer retention. Even the store manager Brandon is no help after they messed up. This bank went down hill once Tom left a few years ago. I suggest you take your money somewhere else.
-
April 2019 by Dakota Ramistello
Always used Wells picked this branch when I moved here! Good service, nice people.
-
January 2019 by Dina S.
Even tho this location is out of our way we just love the employees, always polite, professional and welcoming. Always ready to take care of whatever is needed.
-
October 2018 by Milena Robiglio
Outstanding costumer service. This institution offers multiple advantages for the growth and advancement of small businesses.
-
September 2018 by Ddr D.
I was told to go to a big bank to buy euros for my upcoming trip. So I went to Wells Fargo. Kudos for the Stewartstown branch calling this branch to tell them I was on my way to buy Euros. They neglected to tell me that you must have a Wells Fargo debit card or open WF checking or savings account to buy Euros. The teller informed of that when I arrived at this branch in York. I let the worker in the three piece suit know I wasted an hour of my time and would appreciate if he would tell the other branch going forward to inform the customer since some are not knowledgeable the first time they want to exchange money. Now I know. While the Stewartstown branch was cheerful this York branch was not, provided very little eye contact, and was not empathetic to my lost time.
