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April 2024 by Michael Bohne
I’ve used this location several times for oil changes and decided to use it for my state safety inspection as well as they have a big sign stating that no appointments are needed.On my first attempt to use them for the inspection I showed up and was told that They only had one person who could do the inspection and he wasn’t there. They couldn’t tell me when he would be back and to try a different day.I came back the next day to try again. I pulled up and sat there for 20 minutes before somebody walked out to me in my car. Then somebody finally walked out and took my car in.After looking at my car over, I was told that I needed to replace my brakes and my rotors because they were, as they put it, “ metal on metal”. They’ve been offered me a quote to have them replace my brake pads and rotors. I thought the number was a little high and wanted to get a second opinion. So, of course, my car failed the inspection.I took my car the next day to a repair shop closer to my house. They took a look at the brakes and see why it was not passed, the brakes were not metal on metal, and there was still pad left.Needless to say, I will not be returning to this location, and I will not recommend them to any person.
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March 2024 by gregg nelson
Too expensive
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March 2024 by M1089 A2
Why in the world do you all not sell batteries to the public? Not everyone needs a Jiffy lube person to change a car battery. Considering you (Valvoline) are the few businesses around here that sell Interstate batteries I will take my business elsewhere. Also, qdon't say it's a liability thing. You guys can't even check air pressure correctly or tighten drain plugs..For the reply below, you don't need my Vin. I want to purchase a particular battery. It doesn't matter. It's should be OK customer here you go. Simple purchase.
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March 2024 by Michelle Johnson
Don't go here they broke the latch on my car and put zip ties on the car.. Avery sent another worker to the store down the street from the location we were at to buy the zip ties with his own money... the nx day Elliott called being disrespectful and he was no help at all.. Avery did apologize and he helped me file a claim with their corporate office..Elliott was no help very he was/is the supervisor he called yelling was not listening to anything I had to say overall just down right ignorant... whomever the lady is I filed the claim through was also ignorant GO TO JIFFY LUBE
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February 2024 by William Collins
Good, quick, and friendly service.
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January 2024 by Ty Shippy
Waited in line, over 5 to 10 minutes, gentleman came out to ask what I was acquiring for services for the vehicle, stated I was looking to have oil change and state inspection, he stated that they dont have the stickers to place on the vehicle for inspection and recommended to come back next week (which I was a little disappointed) but the guy was super polite about it and continued afterwards before driving to the garage to inspect car for lights, turn signals, brake lights, etc...after a few minutes I was able to pull in, started with oil change, filled washer fluid, ensured air pressure for tires was at 35 psi, asked if my tires needed to be rotated (stated it was too bad but he said its would be ok to rotate them, not immediately though) gave him and his coworker a doughnut for being a good sport and Ill be back next week to see if I can help.
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December 2023 by Varun Kudchadker
I’ve always had my car serviced at valvoline in NJ. I’m new to the area and Honestly, I was a little skeptical at first but I went in for an oil and transmission fluid change today and had a great experience. The staff was very courteous and knowledgeable and helped answer all my questions with future service recommendations. The location is a little smaller than other locations so expect a little wait time when you get here.
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December 2023 by Andy Kline
I paid a lot of money for a full service oil change and they forgot to check the tire pressure. So i mentioned it to them and their worker lied and said he already checked the passenger side just not the driver side tires. Way to take accountability. I can check tires myself but i went there out of what i thought was convenience.They didnt top off any other fluids just windshield washer fluid. Paid about $40 more with them for the same service and same oil i could have got with meineke. All they try to do is sell you extra stuff at this place. Wont be back.
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November 2023 by Adrienne Reich
Eluid was awesome! He quickly got our van in for service. He found a way to make our service the most economical for our budget. Even though he was very busy with managing the location, he still did excellent and thorough work on our vehicle. We are extremely pleased with our experience with Valvoline!Services: Transmission
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October 2023 by Michael Yasovsky
Great Crew! Friendly service, very satisfied.Corrected Tire Pressure Monitors that were not set correctly by another shop I will never go to again.Services: Tires
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October 2023 by Steve Wilson
Fantastic service very polite. Very informative showing you oil level before and after oil change. Only complaint is they are very expensive.
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October 2023 by Gabby Ellis
Always have had a positive and quick experience here. I’ve had Clyde twice and love his knowledge and personality!Service: Oil change
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October 2023 by Hope Smith
If I could give THIS LOCATION 0 stars you bet I would ELLIOT HAS A HUGE HEAD ABOUT HIS POSITION!! YOU ASK HIS NAME HE WILL TELL YOU HIS TITLE WHICH IS HILARIOUS!!!!!!!? AVOID THIS LOCATION UNLESS YOU FEEL LIKE BEING HERE FOREVER AND OR BEING DISRESPECTED BY ELLIOT AND HIS STAFF THAT WORK AT A SNAILS PACE!
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August 2023 by Lisa Mazey
I wish there were better signs or directions for how to find the entrance and how to navigate once on site, I drove around a bit to get my bearings and ended up needing to turn around. However, once I was in the bay, the technician was up front with my options, kept me updated about every step, and my oil change was finished in just under 15 minutes. I will go again.
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August 2023 by Chastity Noll
Under new management and I’m very happy with them. Thank you again for the great service. ⭐️⭐️⭐️⭐️⭐️
