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November 2023 by Todd Hess
Emerson gave me first class service from the minute we started talk about the new truck that I was looking to purchase for my company. He took the time to listen and always made sure we both were on the same page. This is the best experiences I have had at any of the local dealerships. It’s hard to find honesty, integrity and straight up hard work in car sales. Also everyone that support him in the process was great as well. A+ team. We will be sure to be buying more vehicles from them as our company grows.
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November 2023 by Joanna Soto
Every time I bring my Jeep in for maintenance, everyone is always so great! Tim especially he’s always attentive and answers all the questions I have! Excellent customer service! Makes life so much easier!
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November 2023 by Zoe zambito
Tim is amazing! He really helped provide amazing service & I will continue to be a returning customer. Everything was completed promptly & with such professionalism. Customer service is the best I’ve experienced in York.
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October 2023 by Glenda Ford
It is usually not a pleasant experience to have your car break down on 83 and need to be towed to a shop for service. After calling for a tow, I called Stetler Dodge. Jules told me it would probably be Thursday before they could work on my car. This was Tuesday, but it was fine to have it towed there. She was sympathetic to my situation. Angele signed me in at the dealer, asked questions about how exactly my car was acting and arranged a courtesy driver to take me home. Wednesday Angele called in the afternoon to let me know the diagnostic indicated it was the fuel injector that failed. She advised replacing the spark plugs also. I questioned previous work that had been recommended, which was going to be quite extensive. She would check and call back. That is exactly what Angele did after checking with the mechanic. She even asked if I wanted time to think about the fuel injector work. That is the first time a shop ever asked that question.The work was completed Thursday. Angele stated the mechanic took the car for a test drive and it was running fine. I should have better pick-up and gas mileage. The work is guaranteed for two years regardless of mileage. I drove to Baltimore over the weekend and I truly did notice an improvement in acceleration.I can honestly say this was one of the best experiences at Stetler.The staff were accommodating, work was completed when stated and I felt they were truly interested in providing excellent service.
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October 2023 by Chuck C
This is my second time purchasing a vehicle from Stetler Dodge. I am most satisfied with the latest car I purchased, and appreciate the staff being able to explain the Jeep and its features, and explaining financing options as well.
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October 2023 by Jim Tarman
Expected needing new tires for inspection. Alerted them to possible side mirror issue. Got a estimate with a laundry list with a price in excess of 5k. Decided to get second opinion. They told me mirror was broken and failed inspection. I tried it at home it worked fine. Second opinion from reputable shop came back. Tires and alignment yes. Everything else they said failed came back with a pass. Final cost substantially (more than half) less. Sorry to say they lost all my future business.
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October 2023 by Michael Haupt
Took car here after original dealer I purchased it from could not figure out the problem after several tries of multiple days. Tim and service staff figured it out and fixed problem in less than 2 hours, car runs great!Purchased a 2023 Ram 1500 from them also-great sales team helped me get the vehicle I wanted at a great price. Great service and Dealership all around!
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September 2023 by Shelly C
Work was completed in a timely manner. Associates were very friendly and knowledgeable. They have free coffee and snacks in a comfortable waiting room. The establishment was clean.
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September 2023 by Jon Butler
Had to take my 2016 Jeep JKU in for a recall service on the clock spring. They were quick and courteous to diagnose it and told me an estimate on when the part will come in. Also fixed my thermostat that set off a check engine light for a decent price. It’s the only dealership that I’d go to for any of my Chrysler vehicles.
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August 2023 by George Woods
I'm a professional PA Realtor in sales and can appreciate the attentiveness Tom and Sam Yohe took to understand how detailed I am ordering and buying another new 2023 black on black Jeep Grand Cherokee L Summit 4 X 4. Sam and Tom have been responsive as little things are found and answer and offer help to get them resolved ASAP. Highly recommend them for folks how care about their vehicles condition. They will treat you right.
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August 2023 by David Stauffer jr
Fantastic buying experience! Eric and the whole team worked with us to get vehicle we wanted at the best price! Highly recommended dealership. Sales team was very knowledgeable and let the customer guide the sale. Not pushy at all! Will buy from there again.
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August 2023 by Mary Lou Boscardin
I will recommend this dealership to EVERYONE! I was not able to get an appointment at my dealership for 3 weeks. I called Stetler Dodge and they were able to take my Jeep in less than a week. The employees are amazing. Greet you when you walk in the door (both service and sales), friendly and helpful. Kept me updated throughout the day and did a great job. I know this should be a given but that has not been my experience at other dealerships. When i picked up my jeep - it was SO CLEAN! Inside and outside. So happy with my experience - Stetler Dodge will now be the dealership i go to for all my service needs. I think they put gas in my jeep too -
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July 2023 by Charlie Reichler
I’ve bought a lot of new vehicles over the past decade, and can say Stetler is hands down the best dealership experience I’ve had. The entire team was welcoming, friendly, transparent, and exhibited exceptional customer service. Strongly recommend them for your next CDJR purchase.
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July 2023 by Janet Kope
Always a great experience at Stetler! Whether I’m there for regularly scheduled service or an unforeseen issue, the service is always 10/10! The entire staff is friendly, the service advisors are knowledgeable and I highly recommend if you’re in the market for a vehicle!
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July 2023 by Ron Locati
Buying process for my Grand Cherokee was totally stress-free, and Emerson answered my every question professionally. On delivery, he spent over an hour making sure I became familiar with every feature. Overall I highly recommend Stetler.
