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November 2023 by Kim Krynock
Placed on-line order for mounted event posters with next day store pick up. Flawless process plus a great coupon!
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July 2022 by Lauran S.
Staples is always a quick go to. I would suggest going on apps like iBotta and see what Cashback they offer. They're not the best price but in a pinch it typically have what I need.
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December 2020 by Beth L.
I visited the Staples on Rt. 30 in York, PA tonight at 7:30 pm. I had a critical loan package that needed to be printed. I frequently visit Staples to get my packages printed and they always print them immediately. I simply email them and they are printed within 5 minutes. THIS IS NOT A SPECIAL ORDER...it is simply shrink to fit letter size paper. I tried to explain to the clerk, Kylie, that I was not able to print it on the self serve copier because I had to have "fit to paper size" when printing. Kylie refused to print the document because she said it was a Special Order, and I would have to pick it up tomorrow. She then said VERBATIM..."OK, I don't have to wait on you, and someone else is going to have to ". A Male employee then came over and I explained, AGAIN, to him what I needed. I told Kylie that her customer service skills lead much to be desired...Her response was *very loudly*, "Yeah well, I got lots of customers who don't think so". Her attitude was EXTREMELY unprofessional, especially when other customers were present. I will be terminating my business with Staples because of the horrendous scene that Kylie made, and her refusal to assist me. In my business, employees are IMMEDIATELY terminated for such a poor display of customer service. EXTREMELY DISSATISFIED AND DISAPPOINTED!
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November 2019 by Phyl Campbell
My orders are finished early and they know me whether I come to pick them up or have my son go in for me. I'm grateful for their customer service. Thanks!
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July 2019 by Pete R.
I run a business and my printer is broken I'm a procrastinator to the fullest so I just go there for all my printing needs. I act like I can't do anything when it comes to printing and stuff so the people at the front are always really helpful. Thanks again guys and gals.
