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May 2024 by katrina bleacher
I am the owner of the salon for 18 years and to see bad reviews breaks my heart however the reviews about Kerri are 100 percent true and this is me notifying readers that Kerri is no longer working at Salon Nouveau because of those exact reasons mentioned above!
I apologize deeply that we did not meet your expectations during your visit
We are committed to providing excellent service to ALL of our clients.
Sincerely
Katrina Bleacher
Owner, Salon Nouveau
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August 2023 by Brianna Creasy
0/10 recommend this salon. Comes to no surprise that there are other comments on here about one stylist in particular, Kerri. I also had a very bad experience with her. And the owner did not rectify and chose to believe her lying employee. Do not recommend this salon. Plenty of other beautiful and great salons in the area.
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October 2022 by Abby strine
I just wanted to reach out and let you know how disappointed I was with your establishment! I had an apt on September 3rd with Kerri to get my hair and makeup done for my wedding. About 10 mins before I was about to leave my house to head there I received a text, not even a phone call that she had to cancel because she was out the night before with her cousin and left her keys and purse in her cousins car. We ended up calling her because my wedding was less then 6 hours from that time and she had no solution as what to do or anywhere else to go and wasn’t very apologetic for this. I had made this appointment over 2 month in advanced with her. This incident was extremely unprofessional and the lack of caring was obvious. Just thought you should know this all. I will no longer be coming to your establishment and will not be recommended it to anyone. Who does that to someone hours before their wedding with no solution?
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September 2022 by Ana McConnell
I am disgusted with the lack of follow through and commitment by your establishment and Kerri. My niece made an appointment with Kerri for a wedding updo and makeup. Thirty minutes before the appointment, Kerri canceled with no solution to the problem. Who does that to a bride? I hope that this does not happen to any other girl on her special day.
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May 2022 by Jenica Baker
I had Jordyn for my hair ombre and she did phenomenal. She was super sweet and keeping a fun energizing vibe the whole way through. Not to mention how courteous she is. She was making sure I was comfortable the whole way through. She did a fun red to blue color ombre and a cut which turned out beautiful. I would highly recommend her and she is a blast the whole way through. Plus the atmosphere here was very welcoming as soon as I walked in. Everyone seems to get along very well and is always making a conversation and checking on you. Fully recommend and worth giving a try.Services: Curly hair
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March 2022 by Kristin Hale
Had a great experience at the salon, Jessie was beyond amazing making my daughters 1st salon experience memorable, she smiled for hours after! Thank you so much.
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January 2022 by Amber Joseph
Such a cute salon....very friendly, clean and decorated beautifully. Jaquie my stylist does a fantastic job....get many compliments on my hair
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December 2021 by Allie Becker
Salon Nouveau is always such an amazing experience with each appointment. The stylists always are willing to do all they can to put the customers needs and wants first! Katrina is the best along with all her staff
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December 2021 by Amy Johnson Bovender
I have been going to Katrina for the past 24 years and have always received top notch services. The receptionist is welcoming as well as the rest the stylist. I just love the atmosphere and would highly recommend it.
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October 2021 by Brittany Blackwood
Emily at SN always does an amazing job with my hair! It can be so hard to find someone that can take care of your blonde and get it just the way you like it- but Emily always goes above and beyond! Everyone is always very nice and professional- Highly recommend Salon Nouveau!-B. RushServices: Haircut
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October 2021 by Madison Lowery
After a long time of searching, I finally found the hairdresser I’ll continuously go to. Emily did an amazing job with my hair, and she was able to achieve the exact look I was going for. She’s always fun and professional, and the salon itself has a great atmosphere!Services: Hairstyling
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October 2021 by Brittany B.
Emily at SN always does an amazing job with my hair! It can be so hard to find someone that can take care of your blonde and get it just the way you like it- but Emily always goes above and beyond! Everyone is always very nice and professional- Highly recommend Salon Nouveau!
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October 2021 by Lilian Ryder
Emily is my go to girl always. She really knows what she’s doing and it shows! Other workers come up to her and ask for her help!! I feel taken care of, respected with what I personally want done to my hair and she never fails to impress! Also she is a color wizard.. color correction, balayage, fun colors, natural colors, covering greys, touch ups, she is the best!Service: Hair colouring
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October 2021 by Marina Brown
Emily is awesome! Always makes me laugh and knows just how to make my hair look great!
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September 2021 by alexandra dedicatoria
I usually don’t like to complain but I was very dissatisfied with the service today. I asked for a tone + trim which the stylist (I won’t say her name as to not tarnish her reputation) did deliver. I asked for soft curls afterwards because as far as I know they are a full service salon and that’s always included. I have never been to a salon that didn’t style my hair after a service. She proceeded to say “I can’t, my next client is here.” Which shouldn’t affect my time because you are supposed to schedule clients appropriately, in consideration of how long the service should take. I could have complained, but I wanted to respect the next client’s time. Don’t get me wrong the stylist was pleasant & sweet but she made me feel like my time was up and it was time to leave. I thanked her, paid and left. It is not a huge deal, but I did not get my money’s worth and I am dismayed about that. I left the salon unhappy and I did not feel good or confident at all. I won’t be coming back to this salon anymore.