Rent-A-Center offers a convenient way to get the latest furniture, appliances, and electronics without needing credit. Customers can choose from popular brands like Ashley Furniture, Samsung, Whirlpool, and Dell, and make small, affordable payments. The store provides delivery, product repairs, and flexible ownership options, allowing customers to shop on their own terms. Many customers have had positive experiences, especially with helpful staff members who assist in finding the right items and get good deals. For example, one customer appreciated being helped with their new apartment furnishings and received respectful service. Another valued the smooth process when working with certain associates. However, some reviews mention recent issues. A long-term customer expressed disappointment with a new associate who seemed annoyed to help, which affected their overall experience. Others reported that customer service has declined since certain staff members left, and warranties are no longer honored as before. Due to these problems, some customers are considering shopping elsewhere. Overall, Rent-A-Center is known for its flexible payment options and brand choices, but customer service quality appears to vary.
Andy, the manager, was, as always, very helpful, pleasant and friendly.
April 2023
Lisa was very helpful and resourceful in finding the items I needed to furnish my new apartment. She also got me good deals and was very respectful. I would like to continue working with her in future needs
January 2023
Buying my sofa through rent a center was easy and stress free. And can't forget affordable.
