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March 2024 by Matt Thacker
NEVER EVER AGAINBeen coming here 8 years lmost every 6 months to have ears cleaned and i pay out of pocket.NEVER EVER EVER AGAIN
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February 2024 by Tanya Adcock
What is the point in making an appointment when you still make me wait 1 hr and 20 mins (and still waiting as I write this negative review)?Update - now have waited over 2 hours! Just go to urgent care and save yourself this time.
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January 2024 by Anna Snyder
None to share
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December 2023 by Jill Rickle
NO stars should be an option. Scheduled 3 back-to-back visits for 3 sick family members after they became ill following 4th member’s Covid diagnosis. Getting 4 sick people ready and out of the house to arrive to a non-staffed location! No communication that appointments were cancelled! Asked at pharmacy and was told they didn’t know anything @ clinic. COMPLETELY UNACCEPTABLE and shame on CVS for their non- service!
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October 2023 by Fenthy Thula
NP Teresa Saar is awesome - besides updating my medication, she established a PCP to followup on my high blood pressure and helped me schedule an appointment. Her customer service was cordial and genuine - I ended up giving her an appreciative hug because she really made me feel cared for.
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October 2023 by Madeline R
We had back to back vaccinations scheduled for our 2 and 3 year olds. We waited for over an hour and finally had to leave. There was no communication from staff about the delay, or when they may be able to take them back.
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June 2023 by Velande Joseph
Yesterday I went to to clinic, the np sent me to an urgent care without making any effort to call quest lab to give you my test results. And that urgent care refused to let me pay out of pocket for an x-ray. Just put a sign outside that you don’t see black people. Be upfront, stop playing around.
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May 2023 by Scott D
Teresa (Terri) provided among the highest level of care for my son, during a recent visit. Her bedside manner and thoroughness was impressive and appreciated. I work in healthcare and am with providers everyday. Terri is exemplary. We will be back to the Minute Clinic Queen St location, because of our amazing experience and convenience.
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April 2023 by Mon Rai
Not professional
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March 2023 by Jasmine F.
I turned in my disposable camera from my military ball event and only receive six phoots out of a over 20 picture film. I continuously talk to the manager and reorder again and again. I still receive only six photos of the exact same photos every time. Whether the other photos were trash, they should of still been printed. It was a extremely important event to me but from me getting the same results everytime I eventually gave up. Really disappointed
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January 2023 by Marissa Zumbrun
My son had a virtual appointment at 9:30 am and he was never called. He tried for 2 hours to contact the clinic and was transferred several times. How awful! I would not recommend this to anyone. He was charged $60.
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December 2022 by Kirsten Beam
The provider that I saw today, the one with short hair and glasses, should not have a license to practice because she is completely incompetent. As a nurse myself, I know when someone clearly does not know what they are doing. She misdiagnosed me and then tried to prescribe me an antibiotic that I cannot take while breastfeeding, which I told her about. Also her assessment skills are incompetent and definitely not what was taught in nursing school or NP school. She really needs to brush up on her skills or relearn them altogether.
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October 2022 by Gracie Giuffrida
Do NOT go to this location. I had called this morning to schedule a drug screening for employment purposes. When I called, I specifically asked if they did urine samples, and they said that they did. Upon arriving, I checked in and waited an entire hour. I entered the room when I was called in and was sat down, and was told they did not offer urine screenings, EVEN though when I called they insisted they did for this location. The lady who helped me was very nice, but was clearly frazzled and had no idea what was going on. She was very apologetic but it is ridiculous how I waited an entire hour just to be told I was lied to over the phone.
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September 2022 by Wilfred Z.
Worst clinic I have ever experienced. Understaffed for unknown reasons, and many people are trying to be seen. Waiting with no known time when we would be seen. No order to the madness even with scheduled appointments at certain times. I came in for a quick test just for it to take longer than it should due to incompetent worker and inability to process information. Get your s**t together.
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September 2022 by Nick C.
Guess I should've checked the reviews, I would not ever recommend this clinic and I'm frustrated I wasted time waiting for my appt. Lady said 30 min wait time, an hour later I knocked on the door to see if it was worth waiting. She said five more minutes. 20 mins later I knocked again. "Probably 10 more minutes" so I left