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August 2024 by Jared Harrison
I have now had a grand total of three visits to this office. My first visit gave me hope that I finally had found a facility that genuinely cares about my health and well-being. My second visit resulted in confused looks and on-the-fly research regarding preventative treatment and screenings family history of certain cancers. Now, on my third, and likely final, visit, I was essentially blown off and referred to a podiatrist for a simple issue. On top of that, I called and spoke to the office manager, who promised to call me back, after speaking with the doctor who had seen me, within an hour. I called to follow up four hours later to find out that the office manager had left for the day, and was again promised by someone else that I would hear from her by 5:00. When I again called to follow up at 4:50, I was told that the doctor had left at 2:00, less than an hour after my previous call, and I wouldn't be able to speak to her again until Tuesday (today is Friday). It's clear that no one in this office is actually concerned with my health and well-being. I will be finding a new practice and using urgent care until I can get in. Don't ask me to call a number. Based on the bad reviews on here, that approach clearly isn't changing anything at this practice.
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August 2024 by JLH
Not a single person or Dr in that office cares at all. My personal appointment was over an hour late. A person leaving was clearly experiencing a trauma or mental event and they watched her leave laughing, rather than helping. In my own appointment a nurse complained for 10 minutes abput that patient giving me details about her life which i did not want and about being required to wear a mask. My appointment with the Dr was interrupted so he could review something else for another patient instead of devoting time to the appointment my insurance and myself paid for then rushed me out the door blowing off my concern rather than listening to me. I wouldn't recommend this office to anyone, ever.
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May 2024 by Edmond Leamon
It’s a miserable and outdated facility with a rude and miserable staff. Dealt with this place for years out of convenience because it’s less than 10 mins from my home, but I’ll be glad to take a 20 min drive elsewhere in the future.
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December 2023 by Lorraine Walker
I find dr wilson very personable, he takes his time ,answers questions, make sure you understand !! Im very pleased
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December 2023 by Shirley gladfelter
Well Today Was My First Aporiment With This Office I Did Not Have To Wait That Long And If I Had To I Would Have Left The People At The Front Office Treated Me With Respect The Nurse Cherry Was extremely Nice I Had Dr Deborah McMahon And I Liked Her Also I Was Leary About Going There But We Will See Have A Blessed Day s.Gladfelter
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February 2023 by Stephanie Moffitt
I do not recommend.I am personally finding a new primary care office and doctor.
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August 2022 by Tammy Baker
Dr Gupta is a great doc!!! But the help and because he's so busy is not the greatest. The wait times r too long and staff can be rude at times.
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April 2022 by Dana Morin
We called the on-call doctor yesterday at 4( our pharmacy closes at 6 on Sunday) to get a prescription for yeast infection that came from antibiotics from surgery. The doctor on call could not speak clear English and no translator so instead of calling the prescription in to Rite Aid in Spring Grove as the operator had called my husband back to verify Rite Aid on 116 in Spring Grove she sent the prescription to Express Scripts that I could get it for days later and be in pain for longer. Very disappointed and highly upset at the care I did not receive!
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January 2022 by Greg Seiffert
I've have been going to Dr. Gupta since he took over Dr. Roberts practice. I just had the rudest conversation ever with his help. This is the 2nd bad experience in a month, one of office assistants answered a question of mine on the portal and told me to take an over the counter that I cannot take
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September 2021 by Bobby Chairman
They're nice and decent staff but oh my God you get in a room and wait an HR or 2 before your seen it's ridiculous don't plan nothing for couple hrs around your appointment cause your gonna be late change this
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June 2021 by Exescallme tictac
Dr gupta and the rest of the staff are awesome. Gupta is one of the most honest and down to earth I've met. Informative and genuinely caring. I've seen I believe Dr Wilson? As well previously and would say he's is also a stand up guy. Polite, informative and honest.
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June 2021 by Paige Shiffler
discriminatory doctors... not a welcoming environment. makes you feel like you can’t talk openly about your issues without being judged.
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November 2020 by High Country Landscaping LLC
I would give them less than one star if I could have horrible service compared to wellspan! Some things that you’ve been on for years they try to change why change something that works stay away from doctor Wilson he’s something
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September 2020 by Bracquel Davis
The attitudes of the nurses is beyond anything I have experienced before at a doctors office. I've had multiple bad experiences over the phone with them. Have had problems with my health shrugged off as being from "stress or anxiety" when my issues were far from it.
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September 2020 by Vanessa Jaz
Dr gupta is the best . Very polite listens to you & makes me feel comfortable. Good staff members too
