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January 2024 by Sandra L Chidester
Nice store with a nice and helpful staff.
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December 2023 by Whitney B.
Painfully slow, I has never been a quick trip coming in Herr, but yet I still come in.. NEVER AGAIN. 30 minutes standing in line is unacceptable!! 1 person behind the register having issues ringing up a customer up. I will forever go out of my way to avoid this store
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December 2023 by Nicole Kratz
I found the right fabric to spruce up my newly painted TV stand!
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December 2023 by Maria Garver
Great sales
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December 2023 by Kirsten Houseknecht
Sadly understaffed. Otherwise a nice store, crowded but decent selection for the smaller size.The staff they have are excellent, they just are understaffed
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November 2023 by Rosa Seifert
Very good delivery service. Love shopping with them.
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September 2023 by Christine B
Don’t bother and go to Michael’s or Hobby Lobby instead. As others have pointed out Joann’s will sell defective products and then won’t take them back. Absolutely terrible customer service to not even stand behind something they sold when it doesn’t work out of the box. I feel like even Walmart or Amazon would stand behind their sales. Unfortunately I bought with a gift card my parents got me for my birthday, so I can't even dispute a charge with my credit card company. I don't normally go to this store because it's much smaller and kind of dirtier than other craft stores around, not to mention the shopping center is a little sketchy. Now I definitely won't be back. Not worth the aggravation. I'd rather have fun crafting rather than spending hours and hours trying to contact customer service.
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September 2023 by D B
Beware of buying “anything with a cord” from this place. If you get it, even if it’s dead right out of the box, they won’t let you return it.Bought a very expensive Cricut Mug Press and out of the box it didn’t work. Contacted Cricut support and they confirmed it was dead but then won’t respond about sending a replacement. Tried to take it back to the store and they won’t let me return it.The thing never turned on right out of the box so it’s not an issue of me using it and it broke, it was DOA when I bought it. Now I’m out almost $200 on a defective thing they won’t honor.Their response “anything with a cord has to go through warranty regardless”.I will not be back here. I’ve never had a store act like this and not allow a return on a defective product.
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August 2023 by R T
As much as I barely go there, I only went there twice. They are pricey and one of the employees who works at the cashier sounded aggravated whenever a patron comes through to the checkout. It gave me an uncomfortable atmosphere I couldn’t even get myself to purchase any item they were selling. I won’t ever return.
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July 2023 by Joshua Holmes
It is shocking how ignorance about fabric is the go to answer for employees, as seems to have happened to others, as well
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July 2023 by Eric Bachmann
Clean store and friendly worker. We went to see if they had the Halloween stuff out already in July and they did!
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February 2023 by Michelle S
The staff is always incredibly helpful and do such a great job!
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February 2023 by Stephanie Hoke
It’s a ok store. They are lacking compared to others but the employees are super nice
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February 2023 by Ship sHippers
I will admit this place did exceed my expectations they had a lot more aisles to chose from when it came to beads and jewelry and they also have regular on sale deals as of right now they do have a 60% off deal on all jewelry so if you're in the market for making jewelry or buying now is the time to go over there and buy whatever you can
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January 2023 by john santiago
Had all the item I was looking for in one place. Staff was great help with my needs.
