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December 2021 by Patricia H.
I visited Reed's for watch batteries for three watches and was treated with over-the-top professionalism, warmth, kindness and great service! I've worked with several salespersons here and have always been beyond pleased with the time and attention I received. I also brought in two watches for band adjustments and was courteously helped on the spot...at no charge. Based on the outstanding level of service received for the smallest of jobs, I will certainly make Reed's in the York Galleria my first stop for any fine jewelry needs in the future. I used to manage a high-end jewelry store in the Chicago area and I recognize a quality operation when I see it. I highly recommend Reed's for any of your jewelry needs, as well!
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November 2015 by Carmen C.
Very , very disappointed , Don't replace your watch battery at this place !!! They don't use the right tools !!! Today, I had my Bulova watch battery replaced by a lady who didn't know what she was doing she messed up my watch by scratching it with the tool that she used .
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March 2014 by Erin K.
Great customer service, courteous staff. From the moment we walked in we were greeted & the lady that helped us was very patient with us as we looked at numerous bridal sets. Helped guide me as to styles as well. Friendly & Helpful with financing, and informative on terms & conditions, insurance plans for the rings. Took the time when we left to clean the ring (which we were told was as often as we would like) and package it in a beautfiul box with bow. Only problem I had 3 week's after purchasing the ring, it has already lost a stone. Disappointing for something I plan on wearing for a lifetime. I had expected that possiblity down the road, not 3 weeks after purchase. Thankful I was advised to get the insurance plan that will replace the diamond for me, that is highly recommended if you make a purchase.
