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June 2024 by Jenn Morgan
Steve repaired my cherished wedding ring. It was originally set with 6 prongs, which kept bending. I’ve had it repaired and re-set 3 other times. Steve advised I should consider a 4 prong setting as it’s stronger and shows more of the stone - I’m so glad I trusted his advice! The ring is stunning and the setting feels much more solid. He cleaned and polished my ring and had it back to me much quicker than I anticipated. He went above and beyond with great communication and the work on my ring is just stunning! Plus, his pricing was beyond reasonable! If you are seeking a highly qualified jeweler that treats your jewelry with same love and passion that you have for it- Steve @ Franklin Jewelers is highly recommended by me; if you knew me, you’d know, that’s saying a lot! I am very picky about who I take my jewelry too - Steve takes great pride in his work and has a passion for bridal jewelry. He knows and empathizes with the meaning behind it. He will forever be part of the beautiful history of my cherished ring. Thank you Steve!
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June 2023 by Lanna Smith
very personable and gives you options for in-house work, doesn't send anything out. fast and reasonably priced services
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June 2023 by Lanna Smith Storeman
very personable and gives you options for in-house work, doesn't send anything out. fast and reasonably priced services
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December 2022 by grayson knisely
They did a wonderful job fixing up my grandpa‘s watch I would watch him go there every once and awhile to get a new battery
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January 2022 by Henry Abel
My hubby & I loved the staff at Franklin Stevens. They were kind, very friendly & helpful.We had walked in 20 mins prior to their closing & never felt rushed. Picked out a beautiful band with the help of the sales associate whom gave us knowledgable advice on diamonds" Ty for your service.
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December 2021 by Michael
Great prices, great pieces of jewelry. Not to much of a selection but what they dont have they can make or get it for ya! Since I paid cash he lowered the price. That is how you keep my business!
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November 2021 by James Vallosio
Very good service.
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November 2021 by Hank Abe
My hubby & I loved the staff at Franklin Stevens. They were kind, very friendly & helpful.We had walked in 20 mins prior to their closing & never felt rushed. Picked out a beautiful band with the help of the sales associate whom gave us knowledgable advice on diamonds" Ty for your service.
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July 2021 by Lisa Janes
The gentlemen were very friendly but did not complete the repairs on either of my watches even though they had them for almost 3 weeks. They forgot to order my watch band and didn't do a great job replacing a small bezel inside the crystal. The bezel was tiny and kind of flimsy so they removed it but still tried to charge me for the repair even though it was poorly done. A band NOT of my choosing was put on one of my watches and had to be removed as it was not remotely like the one I asked for, but they were friendly.
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July 2021 by Scott Fauth
Best Jewelers in the area.
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February 2021 by Jeff Kurek
Outstanding customer service!
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January 2021 by Michael Buss
Great prices, great pieces of jewelry. Not to much of a selection but what they dont have they can make or get it for ya! Since I paid cash he lowered the price. That is how you keep my business!
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November 2020 by David Smith
York's finest
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September 2020 by Jason Emig
Great personal,professional sales and service.Don't go to the mall for jewelry when you can go to Franklin-Stevens.They also sell watches.
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June 2020 by Paul Meisenbach
A jeweler you can trust to get it done right.