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December 2023 by Gary Logan (SuperGlueNinja)
Absolute worst company ever. Do. It out your money here. 9 years a member with them. Pandemic hits, they refused to defer our car payments. I closed my account, later they stole money from my daughters account. Lastly I just went here with somebody else’s check and they refused to cash it because my license expired yesterday. I offered them a department of defense ID and a Pennsylvania Concealed carry permit. She refused to cash it. The la day was an absolutely wonderful ride individual about it. Beware do not use this bank. No effort on their managers part either to assist me. I’m telling you all, as a member of this credit union for 9 years, do not put your money here.
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March 2023 by Jeff Deffinbaugh
I can't imagine going anywhere else. Excellent customer service!
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February 2021 by Linda Gettys
Personalized, friendly service
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October 2019 by Joe Bailey
Great service, Katy my teller was able to help me with some deposits and was very good.
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July 2018 by Allecia Walmer
There is not one time that First Capital has disappointed me in 20 yrs. They answer all questions promptly and are always exceptionally helpful by going above and beyond. They offer excellent loan rates, options and accounts. They have youth programs instilling saving and are involved in supporting the community. I'll never use a bank again.
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January 2018 by Matt Rudy
Long time to hear feedback. Poor service don't waste your time and go to Members 1st.
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January 2018 by Timothy Ritchey
Great customer service!
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March 2016 by Carl W
Great bank, very trustworthy
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August 2015 by Chip Nace
Never banked anywhere else.
