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February 2024 by Diana Majeski
People that work there are polite. They also don't push other services on you. They just tell you when you are ready give us a call.
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February 2024 by Kay Hayes
Always a good deal.
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January 2024 by Ron Falciano
The customer service at this location is just off the charts for professionalism and the repairs are extremely high quality. I will go nowhere else. I have a 2009 Saturn, which I take care of. During this visit, Kenneth Shelton bent over backward to assist me update my car registration on-line and informed me, in person updates, hit you with a $30.00 charge. Who knew. PA does get you coming and going. I'm retired and $30.00 is gas for my car. High praise for Josh Heston, who is Store Mgr. and a wonderful and caring man. Thank you Firestone for peace of mind with my car.
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January 2024 by Jolene Cameron
This location is the only one I will take my vehicle to. Great service and the staff is great and very accommodating.
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January 2024 by Samuel G.
smoking on the job, took over 4 hours to do, they are always rude, took over 1 hour to find out what the car needs. Never ever coming back
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December 2023 by Dakota Blymire
The staff was extremely polite, were able to give me unbiased opinions regarding service, and were done with service much quicker than estimated.
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September 2023 by Saphron Bullock
I use to swear by firestone. Now I had tires changed and within 2 weeks have had to fill all 4 of them with air not once. Not twice. But would now be three times. None of them hold air ever since I've had that done by them. Finally taking it to tires plus later and hopefully the problem will be fixed. On todays list of things that shouldn't happen after having your truck worked on. This. Hopefully $1200 in tires don't go to waste due to whatever they messed up. I didn't have this problem before they worked on it. Absolutely frustrating.
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September 2023 by Wyatt Decker
I set up an appointment online for my car stalling when the electrical system had a large load such as turning on the AC blower, or turning the wheel hard since it has electric power steering. I received a call to inform me that their AC tech would not be in for a few days and they would not be able to start work. My issue was not AC related, but electrical. I attempted to explain this to the gentleman on the phone but he insisted that the AC tech needed to be there. I replaced the alternator myself and it fixed the issue. If these guys can’t be bothered to read and understand their customer’s problem descriptions, I wouldn’t trust them to be able to read a service manual either. Save yourself time and headache, go somewhere that employs actual technicians.
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July 2023 by Sharon Reed
I went to this business 3 times and very very much appreciative of their professionalism and kindness and knowledge. Plus there prices are very reasonable. I would definetely refer you to this business. The few times i went there i was pleased with their service. Heard many people in their business also say they come there all the time. Thank you Firestone. Was there today. Everyone was great.
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July 2023 by Cynthia Buchanan
Same day inspection on a call in, drop off... love that... 2 hrs later out the door fixed couple minors....reasonably priced and out the door.
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July 2023 by Jennifer Addo
The definition of efficient and superior customer service. In and out under an hour, made the appointment last night was able to come in earlier then appointment
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May 2023 by E
Had an issue with an Avis rental car and didn't realize that the car had to be repaired while in the customer's possession. Got an appointment, brakes and two front tires, and was out within 2 hours while I waited.I really appreciate Kenny and Ryan and their team for getting this vehicle serviced so quickly ???Services: Tires
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May 2023 by Katelyn Pearson
Josh H. & Keith were phenomenal! They were professional, timely, & kind! I will definitely be coming back for any car needs. Thank you both!
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March 2023 by Michelle Dubree
The team at Firestone was courteous and very professional. Incredible car experience. Definitely recommend
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December 2022 by Katie Novak
Great experience start to finish. I called to move up my appointment and was able to come in an hour earlier. 4 new tires took just about an hour. Staff was very friendly and there was ZERO pressure to add additional services. I opted for an alignment after he sat down and explained (without any sales pitch) why it would be beneficial. My car drives soooo much better now. I plan to go back for oil changes and anything else I may need.
