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“Everyone here is always nice and willing to help. They take the time to explain and assist you. Easy access to get in and out of the building. If you are looking for a credit union I would highly recommend looking into White Rose Credit Union.”
“Beyond five stars. This branch has the best customer service I’ve seen in a bank in a long time. Primarily use this location for my work. As we do our deposits through them. And because of their customer service, I felt inclined to utilize their services for myself personally. I have a checking and savings account here now, as well as an automobile loan. they have been the most courteous and thoughtful individual's I have met throughout my banking history.”
“There is not one time that First Capital has disappointed me in 20 yrs. They answer all questions promptly and are always exceptionally helpful by going above and beyond. They offer excellent loan rates, options and accounts. They have youth programs instilling saving and are involved in supporting the community. I'll never use a bank again.”
“Walked into this branch on a Saturday, 15 people in line. I was at the front of the line in no more than 3-4 minutes. Greeted with a smile and a very enthusiastic young teller. She promptly took care of all of my needs and suggested a few products. This beats big bank interactions by a laughable margin. Been banking here since I was old enough to know what a bank account was and I think it’s safe to say I will continue. People leaving bad reviews I can only imagine are grumpy angry people outside of the bank and that interferes with their own business. People tend to have issues from making a mistake on their end and come here to vent their anger without reason. Have I had a few problems here before through the years? Nope. And any time I have had any hiccups (not issues) my phone call is greeted with a lovely attitude and my issue or concern is PROMPTLY addressed. Ignore the bad reviews my family has been banking here collectively for 100 years!”
“Tyree, at the Downtown Philadelphia Street branch, provided me with A+ customer service and Tyree went above and beyond to assist me in meeting all my needs, while he was very professional and understanding putting himself in the customers shoes. Tyree keep up the great work !”
“I live across the state..an this place is the best..when I lived thier they went out of thier way to help,even now..they have stopped my acct from getting hacked..”
“Great help with international money transfers. A fraction of the cost compared to Western Union. And Western Union. Couldn't get it right in three tries.
Old fashion service even for small account holders.”
“This has been my only bank since I've been fifteen, I'm 33 and don't ever plan on changing. Wonderful people, and always willing to guide me in the right path. Member for life.”
“The best credit union in York. The customer service is impeccable and you can tell they truly care about their guests. I have both banking accounts and loans through White Rose and I truly love going to this branch knowing that this group has my back! Keep it up team. Love ya all!”
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“I've been a member of White Rose Credit Union for approximately thirty (30) and always encounter pleasant and friendly staff who are always willing to do their best to help you. White Rose has continued to grow, adding several branches over the years to meet the needs of its members. They have also added more services to keep up with technology. I recommend White Rose to anyone looking for an alternative to regular "banks" which can't compete with all the great benefits a credit union like White Rose provides!”