“I walked in on a customer being really rude to the manager so I waited for him to be done yelling and screaming at her which was very uncalled for Long story short she handled herself very professional hats off to her for keeping her cool finally he left and I thought here we go and I was totally wrong She was great swift and very good customer service skills and was very patient with me when I was having a problem with my card great location great customer service”
“The people at this facility are always more than accommodating and go above and beyond. Props to the location manager! Devonte really understands customer service. I followed this location from the Arsenal location and pass another Enterprise to get to this one. These people have my business. They get it in this crazy world.”
“I can not express how great this place is, I will not let anyone else work on my vehicle. Rudisill's care about and for you, the customer. They go out of their way to help you out. Highly recommend them.”
“After a day of flight disasters and no rental cars at the Harrisburg airport or nearby locations, I decided it would be best to call the Hertz (one of my company’s preferred partner for rentals) This would be to do a one way and get me to BWI to make another flight as my original was cancelled from Harrisburg. No other rental locations (like Avis?) would even listen to me as they had no vehicles or would even connect me with other rental locations The York Hertz team was able to get me in a car in about 20 mins from when I called and get me everything I needed. They were amazing and helped me when no other facility or company would!!!! I will be back to the York Hertz location. Thank you Cameron!!!”
“Javiel Snellings at the Avis and Budget Car Rental location on 3623 E. Market Street, York, PA, is nothing short of extraordinary. Her dedication to customer service is truly exceptional. During my recent visit, Javiel expertly handled a reservation issue that could have been a major inconvenience. She resolved the problem swiftly, followed all company procedures, and generously provided a complimentary upgrade. Her ability to maintain professionalism and deliver such stellar service during a high-pressure period was impressive. I also witnessed Javiel’s remarkable handling of a vehicle malfunction situation, arranging a replacement seamlessly and ensuring the customer’s comfort throughout. Javiel exemplifies what excellent customer service should be—professional, empathetic, and efficient. Her contributions significantly enhance the Avis and Budget experience, and she deserves the highest praise.”
“I had an extremely pleasant experience with Casey Griffin at your location. It was refreshing to deal with someone professional, pleasant, well spoken and easy to deal with. I would recommend Casey to anyone who is going to rent with Enterprise at this location. Well done Enterprise!”