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June 2024 by Harold :l
Workers don’t do nothing and lay on the seats and whenever I asked for help they just told me to call customer support and then they proceed to just pass me the phone and do nothing AND they be in their phones while you talking to them mad disrespectful.
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December 2023 by Jocelyn Phillips
The people that works in this store is rude and disrespectful. I called to ask a question and they very rude and didnt answer my questions. I am looking for a new cell phone carrier now because of these rude ladies. Boost mobile you will no longer get my money anymore.
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September 2023 by James Wilson
Poorly ran. Lacking customer service skills. More worried about thier cell phones , hanging outside with other individuals or giving you misinformation.
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June 2023 by Andy Gomez
No spanish
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June 2023 by zach duty
They don’t have any knowledge
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May 2023 by Nelle Lentz
Nicki was very helpful with getting me into a new phone for a great price. Friendly and patient. Only issue I asked about the nfc function I was looking for and I said it wasn't on the phone she disagreed and I ended up being correct. Function not available!
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February 2023 by Tyna Maxfield
I like Boost Mobile this is where I do my business for my phone nice courteous people
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August 2022 by Shaine McCarty
It's a cell phone store.. but the staff is very helpful
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August 2022 by Artemis Charmed
Poor service. Inconsistent prices. You will get a different quote from each person you talk to.
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July 2022 by Lisa Lori
This location is filthy, unprofessional, lacks customer service, and management is nowhere to be found. You're better off going to Metro, Cricket even T-mobile than dealing with this location. Says under new management but it's the same company that owns it just with new workers since the other ones didn't last.
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June 2022 by Allen Hafner
Very respectful and helpful
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June 2022 by Jpw III
Great deals for new customers
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April 2022 by Comfort Inn & Suites
Overall worse experience in a Boost Mobile location. Individuals who are not customers hanging out front smoking, even drinking beer with individuals who work there. You will get no set price on any items you purchase. Your better off buying from the boost mobile website because they over charge in store to make commission. For an establishment in downtown York Pa, the level of service here is less than 1 star. This location has gone down hill especially with the consistent turn around rate with the workers.
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February 2022 by Norunn Peterson
I don't like your service. You should go to learn how to sell
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January 2022 by Vernon Williams
AUTO RESPONSES ARE NOT RESPONSES.I became stranded here in York. I had to create my own resources due to the virus. I remembered that Boost was giving away the broadband internet promotion. I came to this location twice. The first time we ran into an obstacle because the associate was unfamiliar with the details of the promotion and I spent an hour inside the location. I was told to return with the necessary information. I did return two days later and there were three associates inside the store. I noticed that the floor had trash scattered throughout and there was an odd smell in the front of the store. The three associates did not want my business, particularly the associate who was directly "helping" me. He acted as if he did not want to make a sale because it required him to make a phone call for a fifteen minute hold time. While I waited for the fifteen minutes, I noticed two associates pointing their personal cellphones at me. The female associate was also rude and went the extra mile of verbally mistreating me. Other customers had entered the location and they were met with smiles and laughter. When the phone call was finished, the associated still acted as if he did not want to make the sale and asked me the same questions multiple times even though all of my information was in front of him. I do not ever wish to return to this location. The associates were rude, the location was smelly,and filthy. They did not represent the values of Boost Mobile.