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December 2023 by Michele E
DO NOT GO TO THIS LOCATION!!! My plan was changed without my consent, all kinds of things were added and the store manager flat out lied. Didn’t realize they were just an authorized store. They haven’t heard the last of me. I will not stay quiet.
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September 2023 by Sue Davis
Usually phone store employees just want to sell you a cell, then say goodbye, figure it out, good luck. But Jon and Q at the Loucks Rd AT&T put customer service as number 1 priority. They have immense knowledge and always work with you to find the phone and the deal that' s ideal.
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August 2023 by nate embry
My wife and I visited this store after having a bad experience at another nearby store. We had the pleasure of being helped by an awesome employee named Jay. He was very quick to help us with exactly what we came for, was polite and professional. With out a doubt, Jay should be recognized for his outstanding work and customer service. We plan to add the hotspot internet to our plan and drop comcast at the end of the month. One guess who we’ll be coming to? Jay. Thank you again!!
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July 2023 by Bob Lauver
I would avoid this store at all cost! My father (76) came in to add a line to the account for my mother to have a phone.They added insurance to a $100 phone and also added a $25 per month insurance for home computer/tablets. I guess since he was old they thought he wouldn't figure it out! Criminal to do that without getting customer approval!!! Plus adding $14 per month insurance to a $100 phone.Just go online and save yourself rhe headache.
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July 2023 by Jennifer G
Jonathan was so helpful and informative. He worked with my unique situation and helped me find the new best phone for my needs. Make sure you ask for Jonathan when you visit!
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July 2023 by Wendy Fuentes
Robert is amazing, so helpful and knows his job well, been to other stores, not the same results, the new store on rat 30 truly is the best, thanks Robert you rock!
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May 2023 by KD Mooresmith
Robert at AT&T n Loucks Road, York, PA was amazing. He helped us purchase our new devices, helped us sync them between iPad, iPhone & Apple Watch. He knew his stuff, was friendly and polite & we enjoyed our experience with AT&T and Robert
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May 2023 by Judy Hake
Thought my phone was dead but “Q” was able to revive it. He has magic fingers. Second time he’s helped our family. Always cheerful, friendly and knowledgeable. Thanks Q.
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April 2023 by Yahshon Jones
Robert Watkinsat was one of the best Associates I ever had the pleasure doing business with at AT&T. Let me just say that the store closes at 8:00pm I showed up at 7:35pm to get a new phone because my last one got ran over by forklift. He took his time even though they was about to close in 25 minutes help me with everything made sure I was good and then sent me on my way if you ever have the chance make sure you ask for Robert he's a good guy.
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March 2023 by Barbara Perrine
Got new phones for three people on our plan. Excellent service with Q. He was friendly and very professional. Very happy with the AT&T store on Loucks Rd. In York,PA.
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March 2023 by Dalton Nail
They where great and fast with setting up my phone. I like my phone works great. They explained everything to us and made sure we understood everything.
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February 2023 by FRANK LABARBERA
Max Billingsat and Q. Both top notch people and employees. Knowledgeable of AT&T PRODUCTS. York route 30 location is the place to go. In and out with a hour. New phone all hooked up,old phones info downloaded onto new phone.. they are running really good deals right now. ✅️ ?? If you are trading a old Samsung get down there asap.
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February 2023 by Heather Houser
Excellent service, went out of his way to help my mom find a new phone!
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February 2023 by Judith A. Raffensperger
RyQuan was an excellent sales person. He made me feel comfortable and he listened to me and helped me find a phone that suited my needs. He was patient and kind and helpful. I would recommend him 100%!
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December 2022 by Abigail Lyon
My sales associate RyQuan was amazing! I usually hate having to get a new phone because they always try to sell you extra things. RyQuan immmediately respected what my preferences were in terms of wanting a fairly simple phone without changing how much my plan would be each month. He also offered that I could get an employee discount through my employer and looked it up so I could indeed save money! 10/10 would recommend going to him at this location.