-
October 2023 by Lori Leiphart
Salesman had to let me in door locked early very professional attitude gave paperwork on item im looking for and looked up delivery charges before I left
-
January 2023 by Ronald Mosebrook
Good salesman. High end products.
-
January 2023 by Liz and Dave Osterhout
We purchased a home a few months ago and all of our appliances were selected through ADU. Their showroom has the most complete selection of brands and appliances that we have ever seen, and it is very well organized.The best part of ordering through ADU though, is their staff. The staff member we spoke with most often, is Tammy Bowers. She is their client account manager and we highly recommend consulting with her for any appliance needs. Tammy is professional, friendly and knowledgeable. We had a concern with one of the appliances and when we contacted Ms. Bowers, she immediately put us at ease and resolved the issue beyond our expectations. There are many words of praise that are well-deserved, but the fact that she was so polite and helpful, going the extra mile, while making us feel valued, will keep us as loyal customers. We will pass the word on. Thank you ADU and thank you Tammy!
-
January 2022 by Kevin Mumpower
Came in to buy a washing machine. I was told someone would be out to help me. After 15 minutes of waiting alone in the showroom I left.
-
January 2022 by Mona Lemanski
While planning a kitchen renovation, my old dishwasher died, and any new one was expected a year from now. I looked at many websites and called many appliance stores, and Luis at ADU was able to find me a floor model, exactly what I wanted. He worked with me to get it here around a vacation, checked all the pictures of it to make sure there was nothing wrong, and was diligent in his follow up. I can't say enough good things about the customer service he, and ADU provided to me. I'll be back there for any other appliances that I need.
-
January 2022 by Audrey Coppersmith
Great place. Amazing selection. Jon is the best and he knows his stuff!
-
January 2022 by Mike Tyworth
Putting in a bar, wanted to by a couple of high-end Perlick appliances from them. Practically had to beg to try and give them my money, but ultimately my sales person was non-responsive and otherwise uninterested in my business so I took it elsewhere. YMMV
-
July 2021 by Pamela Smith
My Husband went to the York, PA store, we had an appt with (Jonathan Hutton. as with any place you walk into, your immediately overwhelming and so many choices....lol
He asked what i liked first and then we will look at the first. So we did, and i will tell Jonathan knew his stuff as a salesman should. but he was very kind and patient thru the whole process. but any questions we had. he had all the answers and explained in detail. we couldn't of asked for a better person. we were very satisfied with everything, and we placed our order and cant wait to put in our new house we are building. we also purchased a washer/dryer
-
July 2021 by Joseph Graver
We ordered $20k of appliances from them in August and were to be delivered December 10 for Installation. We paid in full before delivery. One was missing and no one had an answer as to why it was missing. We have no idea when or if it will be delivered. Buyers beware!
-
July 2021 by Allison Kierce
We ended up at ADU after a bad experience with another dealer in York. We are so happy to have landed here! After 16 years we had to replace our counter depth Jenn Air fridge. We started at another dealer in York and bought almost the exact same Kitchen Aid model-it was a nightmare from the beginning. Luckily the dealer refunded our money and we headed off to ADU. From the outside the shop looks very nondescript but holy cow! You walk inside to the promised land of appliances. The showrooms are beautiful and it was so nice to get to try out all of the models we had been reading about on the internet. This time we settled on the Bosch 4 drawer. The fridge took about 4 weeks to arrive and we are so happy with the service and the fridge. We have told all of our friends about ADU!
-
July 2021 by Cristy Keiner
If we could give this company more than 5 stars we definitely would! After getting the run around from a big box store and waiting months for a dishwasher only to have our order canceled, we contacted ADU. They were excellent, from the first contact to delivery. Our dishwasher arrived quickly, even sooner than expected. Fantastic service, highly recommend them to anyone needing new appliances!
-
July 2020 by Chris Hutton
Great, knowledgeable staff!
-
July 2020 by Sandra Becker Mull
Excellent display of appliances
-
July 2020 by Rebecca Fesig
Great customer service, good prices (cheaper than Lowe's and Home Depot on Kitchen Aide appliances) and offers top of the line brands. We just ordered a whole kitchen suite for our new construction.
-
July 2019 by Vincent Lauer
If you need appliances this is the place
