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“Great costumer service both times we came! We ordered it and in 4 short days we were able to pick it up! Todd, Dawson, and Dakota were all great help with helping with our phone! The store was clean and very organized!”
“Brian was incredibly helpful to us today. He helped us upgrade to a more modern plan and allowed us to capitalize on several discounts to add a new line to our account. He answered all of our questions and explained all of the details of our plan changes. Would definitely recommend the Etters store and Brian for all of your Verizon needs!”
“Anthony was very polite and friendly. He was knowledgeable and also helped my son and I with a promotion that saved us money, which was the apps combo for $30. Verizon needs more staff like Anthony!!!”
“I had the pleasure of meeting Jessy today.He was very kind and willing to help me with my iPhone the issue. Problem solved in less than 5 minutes!!Thanks Jessy!”
“The fellas at this location are super fantastic!! I greatly enjoy spending my time over here at high Pointe commons store T-Mobile. They're names are Brad, Rando, and Devine!”
“Had an AMAZING experience with Sarah J. today! She was very easygoing and had nothing but amazing deals to offer me. So if you're interested in going to T-Mobile go in and ask for Sarah J. she's the best”
“Wait, very short. Alley was very helpful and informative. She didn't try to upsell us, which i appreciated. We knew the price plan before going in, and she helped us with it. Really love my new phone.”
“I normally don't post reviews but this I had to. I went into the store because the lady on the phone was not very helpful. So I decided to to go into the store. The staff members in there was sooooooo helpful. They was very professional. The lady help me get my order fixed for me. She call the customer service line to explain to them what was going on. While she was working with me other lady had came into the store and lets just say she was rude cussing in the store while I had my son with me. The staff member went to go help her since she was on hold with customer service for me. We finally got it taking care of. while helping a the rude customer. I LOVE THE CUSTOMER SERVICE THERE.”
“Only been in here a couple times but each time I was received within a short amount of time. The employees seen to be pretty knowledgeable about any of the problems I have had and were able to solve them fairly quickly.”
“If they could explain my new phone , and I understand it Excellent all around. Also noticed great team work . Over the years I have and family have visited several T mobile stores. This one a keeper”
“I had to go into the store,.my phone wasn't activating properly Jon was the associate that helped us he was awesome very knowledgeable. I can't thank him enough.”
“Equipment was upgraded so I went to the store to return old equipment and exchange TV remote. Greeter was very pleasant. She took care of me immediately. I was in and out in no time”
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“I have no problem with the pricing. I had some issues which turned out to be problems I caused by using poor quality splitters for added TVs. They replaced the equipment and everything is fine. NO cost for service visit.”