“This is the best UPS I have ever gone to in my life. Everyone who works there is so kind and easy to work with and are truly customer service professionals. Shout out to Key and Jay and Eric they are amazing!!”
8AM - 4:30PM
325 Chestnut St Unit 800, Philadelphia“Exceptional service from AJ and team. Highly responsive and adaptable. Shipped from US to UK. Packaging was exceptional in care and attention to detail, and "bullet proof". Highly recommended. Thank you.”
“Excellent customer service! The staff at the Folsom store is friendly and very courteous! I’m not one to take the time to write reviews but the service was exceptional. I had the pleasure of working with Daniel at the Folsom store. I was returning a “ton” of Comcast equipment and Daniel took care of everything quickly and painlessly! I was in and out of the store in about 5 minutes..This was a fantastic experience! I can not thank Daniel and the staff enough..Ps. I just want to mention I am not being paid for my review nor do I have any relatives that work for the store. They provided great customer service and I felt it necessary to provide feedback since you don’t see this type of exceptional service much these days..Keep up the great work and thank you!”
“The employee had a good energy from the moment I walked in. Was having a stressful morning and his energy changed my day, and made me open to learning about other products.”
“Excellent customer service! I was greeted when I walked in, and thanked when my transaction was done. Very pleasant young lady who took care of me, and had a pleasant smile.”
“Staples on Columbus Boulevard in Philadelphia has the best staff! No matter which department I always find a knowledgeable staff member to answer my questions and help me find what I need.”
“June 27/28, 2024: print department did an excellent job with my postcard order. Special shout out to the young lady working who made sure the cropping on the photo was correct. Thank you for the amazing customer service!”
“Been going here since they opened- every single time the entire team goes out of their way for you. So appreciate it, especially when after asking I realize it’s a stupid question!”
“I would give 5 stars, except the Staples app has never worked inside the store (751 Sproul Road, Springfield, PA. Associates tell me it's due to lack of WiFi.”
“i have rented a lot of mailboxes over the years as i have moved around the country a lot for work and i would have to say that this my experience here was better than most. First off the were quick to respond to my yelp message and once i found their webpage all the info i wanted was easy to find. Also their store has way better hours than i have found anywhere else. I went there that afternoon spoke to an associate got taken care of quickly was explained everything got my box situated. Also they have a great system of scaling up the services you need and what you are charged as your needs or business grows. So you only have to pay for the lowest tier in the beginning and then either keep that low fee or go up to a more expensive one as your services needed grow. In a world of businesses trying to overcharge u for almost everything they can this was a refreshing change. Hopefully this will be just the beginning of a long relationship with this p.o.box provider.”
9 AM - 5:30 PM
1 Union Ave, Bala Cynwyd“I would like to take the time to thank the Acting Postmaster, Joel, for being kind enough to track my package which went all over Delaware County. Thank you so much.”
“love it here Lamont is always my go to person very good customer service always there to help me with all my copy needs stickers and posters for my business BEST COPY PLACE IN PHILLY HANDS DOWN!!!!!!!!!!!!!”
9:30AM - 6:30PM
533 E Girard Ave, Philadelphia“Great mailbox service! Contacted them via email to resolve an issue setting up my account. Debbie's quick response time and friendly service made the whole process quick and painless. I highly recommend their service.”
“Takara was very helpful, and quick to act upon service. Rickell was very welcoming and approached with a smile. Miya kept the store very organized and kept the lines flowing. Dejuan made sure there was nothing out of order and everything was disinfected and sparkled. Kendra was very polite and answered any questions patiently”
“The most helpful and awesome people, I had to send a art print the other day and found out it was the wrong size ( ordered from staples) Stew literally printed me a free print, waited until I went back home to frame it and send it for me. I refuse to go anywhere else. These guys are fast, efficient and genuinely care about everyone that walks in the door. I will truly never go to another place. Also the print quality is better than any other place and the most affordable. Love these guys thank you for everything you do!”
“Tierney was the best service rep at UPS I ever had. She figured out a cost effective way to ship my product in a timely manner. I went in with a different idea. I followed her suggestion. She actually took the time to help! Rare these days! Thank you Tierney. Suzy L”
“I have used them for years and I highly recommend them. They're very very good helpful. They will pack your package for you and just very helpful with some things that was difficult to return when I was trying to send a return and that they have their email there and you're trying to get it to come through sometime that difficult so I would recommend if you have anything like that. Also email your own email, so you know when it comes through, then go because if you go there ahead of time- I think something about the building-- it doesn't always come through that way at first ---you have to give it more time!! they have been in business many years and they have great experience, and the owner is from Springfield and grew up here!!”
8AM - 6:30PM
614 S 4th St, Philadelphia“I have used this UPS store weekly for several years for packing fragile and valuable items from my business. They have always done an outstanding job of both packing and shipping.
I also use other UPS stores throughout the country when I am on the receiving end of shipments and I’m always impressed that Scott and his team do so much better than other UPS stores. I feel fortunate to have him nearby!”
“These guys were great. SUPER fast, super friendly, and super communicative - which is always important when you're trying to get precious cargo delivered! They also went above and beyond for me, not only accepting my particular requests for what I needed shipped, but then waiving some of the additional fees without even telling me. It wasn't until weeks later I realized they charged me less and it was a nice surprise compared to the usual bad surprises with shipping! 100% recommend them, and love how much they genuinely care about what they do. Thank you so much, guys!”
“I needed a rush order on birthday banner for my son’s party. The manager at Printing desk was awesome and was able to do it for me in just a couple hours. They were nice, quick, kind, and professional. And the print looked excellent. Really appreciated it.”
“Had an Auction winning picked up and packed for me, it was done fast and arrived in perfect condition ! I was honestly very impressed by the quality and care that went into the packing . Definitely recommend!!”
“Anastasia from the print center spent so much time helping me print a small order. She helped me email from my phone to staples and helped me crop my pictures.
She is an outstanding employee and person. Staples Bryn mawr deserves a great review thanks to Anastasia.”
9:30AM - 7:30PM
2471 W Cheltenham Ave, Wyncote“The Service was easy and Amazing. The location is very good because I can do my shopping after finishing business with the Ups Store and the Staff is very professional.”
“The customer service rep came to my age right away. Providing me assistance on searching out the product that I couldn't find on a shelf. She was very courteous and professional. I will continue getting my office needs from there.??”
“I walked right in late on a Friday and Denise greeted me with a big smile! I had two heavy boxes that she shipped out. She is truly a wonderful lady and extremely helpful. The post office was clean, no line, well stocked.”
“I walked to this store from the Element/W hotel. A very nice lady helped me and had a successful transaction.
One thing I learned was that the online rates are different from the in store rates. If you print the mailing labels at home, you can drop them off at the nearest UPS Store.
The package arrived earlier than the delivery date which was fantastic.”
“I needed ink cartridges for an older model printer. Sales associate Liam offered his assistance. He found the correct cartridges and helped me place the order on the Staples online site. He also advised me there was a 25% rewards coupon available and helped to set me up in the Staples rewards program. Liam was knowledgable, professional and patient. I really appreciated his assistance.”
“I have nothing but positive things to say about this UPS Store. It is convenient and organized, and the staff are knowledgeable and accommodating. It is the most efficient UPS Store I have ever used in any city and state I have ever lived in. The store manager, Shirley, works miracles daily to keep their lines down! I am in there often making returns (Amazon Prime member here), and I have never waited longer than five minutes when Shirley was there (and my line placement was at the front door once!).I will be moving soon; it made me realize I have taken my local UPS Store for granted. So, I am dropping by to sprinkle some love; I will miss you! Thank you for two years of speedy and helpful service!”
“It's so helpful to have a UPS store right in Fairmount! Samir, Tom, and Q are very pleasant and very helpful. From pack 'n ship to bulk shredding, they can do anything you need.”