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December 2024 by Wayne Johnson
Very very friendly on time category about customer
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November 2024 by BOB PAOLINI
I needed to have propane installed for my generator. Service was excellent both at the office and in the field. I hope to be able to get the same service while I continue to use their product.
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November 2024 by P Mo
Friendly staff and quick service for a rural area, would recommend.
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November 2024 by Mayra Maldonado
Great Customer Service. Fast Service.
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August 2024 by anthony chicalese
I rent a tank from suburban. On 6/3/24 I called for propane and they wanted to charge me $6.00 a gallon when other places where charging $2.49. I said no thanks called them back to cancel and they asked why. I said I wasn't paying $6.00 a gallon. Then they said will give it to you a dollar off. I said no thanks I have my own tank now GOODBYE SUBURBAN. do yourself a favor and buy your own tank or get away from suburban there nooooo good
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June 2024 by papa papa
I switched to them after 14yrs with previous suppliers, so far my current experience is satisfactory great customer service prompt response, I like their focus on safety, Time will tell if a continuous great customer service!
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December 2023 by Joseph Abruscati
I am no longer a customer. Please stop the emails.
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December 2023 by Todd Lindsley
Where other propane and service providers have failed (I have stories) Suburban has excelled. I’m now a loyal Suburban customer.
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December 2023 by Elvin Torres
Love the this Company I really Recommend them
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December 2023 by Tabitha Montijo
Such a pleasant experience from start to finish. I’m a new customer, and needless to say I’m here to stay. When I called for a quote the woman on the phone (I’m sorry I’m bad with names) was nice, helpful, friendly, and informative. She answered all of my questions and was very kind about it.Today I got my delivery, which they got out to me fast, which I am grateful for. The gentleman who delivered to us today inspected my tank and filled it up, he was very nice to my husband who went out to let him into our oil room, and whatnot. He was very knowledgeable, polite, well spoken, and very informative on the whole process.This is a great company, and I’m very happy with my experience and the pricing! Thank you all!
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June 2023 by Mary Delaney
The technician was on time and very polite. He was calm, explaining each step that was required for the requested service. He checked all equipment. He asked of I had any questions. This technician is an asset to the company.
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February 2023 by Denis Zakharov
Worst customer service experience ever. Company Installed a tank with broken gauge for my home, then blamed me for not knowing when it ran out of gas, all so they can charge $190 for emergency delivery. "You should've known." She tells me. Like i did this on purpose to myself in the mid winter. Going for 2nd week without heat because i refused to pay the fee.
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February 2023 by Ron Snyder
Kelly from the office went over and beyond to help and guide us as to what we wanted and needed. A service technician Jim Smith was sent out and installed a new propane line and new tank. John the delivery driver came to fill the tank the very same day. The experience from beginning to end was great! Very friendly staff and welcoming to work with!
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February 2023 by T Lindsley
Where other propane and service providers have failed (I have stories) Suburban has excelled. I’m now a loyal Suburban customer.
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January 2023 by Tony Pulice
Suburban Propane installed our tank and new lines into our house fantastic job.Great guys. The team at the Scranton office answered all of our questions and handled our job with expertise.
