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October 2022 by Kristin Johnston
Beware!! Careless work and horrible customer service from the owner and his wife!! I took a ring there to be re-sized. It took over 3 weeks to complete and when I picked it up you could easily see the lines from the piece he inserted. He took no time to weld it properly. Less than 6 months later the piece from the re-sizing just fell out! I took it back and they refused to refund me. The owner SCREAMED at me and slammed his hands on the counter saying it happens and he doesn’t know what I expect and when I asked when he could have it fixed by he loudly screamed “whenever I get to it”. Needless to say I left! They do not care about their customers and they only care about making a dollar. Do not waste your money!!! They shouldn’t be in business!
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April 2022 by Sylvia Dunn
Quality+value+customer service= a perfect experience at Yardley Jewelers! My family and I have been coming to Yardley Jewelers for years (20+) and have always had exceptional experience. I wouldn't want to give my business to any other jeweler. Thank you Judy for continuing to take care of us!
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August 2020 by Tim Molnar
Traditions are important. Barry and Mary Jane have been creating custom pieces for my family for years. When it came time to take the next step in my relationship they were the only Jewlers I trust to make produce something timeless and beautiful while providing me an unbeatable value. We couldn’t be happier with our experience.
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January 2020 by Kevin Frawley
I have had great experiences here! Barry custom made the engagement ring that I bought for my fiancé. This was my first time working with the business and we sat down, discussed different options, he gave tons of information on every part of the process and took my budget into consideration. Didn’t try to up sell me and not once did he even make a suggestion that was above my price range. He made me feel comfortable throughout the process and was very straightforward, knowledgeable, and easy to work with. I have since been back to purchase other jewelry that was not custom, just gifts, and he always takes the time to say hello and ask how everything is going. Great small business and great place to work with!
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January 2020 by Sue Delany
Not just an ordinary jewelry retail store! I have purchased and have had many pieces designed over the last forty years here! You don’t find a real jeweler who is talented, knowledgeable and trustworthy like the owner of yardley jewelers anywhere today. He does beautiful work and can design just about anything. Trust is key, Buying diamonds from Yardley jewelers a must,!, Great place for repairs too, highly recommend yardley jewelers!
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January 2020 by Kevin Frawley
Great place! Made the engagement ring for my fiancé and it looks outstanding! Definitely recommend!
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January 2020 by Kevin F.
Got the engagement ring here for my fiancé. Barry did a wonderful job making me feel comfortable and working within my price range. Explained everything very well, walked me through the whole process, and had the ring complete ahead of schedule. I couldn't have asked for a better experience - I've been there since to buy other jewelry and it has only ever been a great experience. Highly recommend!
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January 2020 by Rose
My review is on customer service. I waited over 3 weeks for an ESTIMATE for a repair on a very old pocket watch. I called 4 times asking about my watch. They said they were waiting for the repair company to get back to them. Every time, I initiated the call. At least 3 times, I requested that they get back to me. They said they had nothing else to report. When I called the last time, they said they were just unwrapping it. She told me they put a new crystal on the watch and it would be $80!!!. I said it was not suppose to be repaired, I was only to receive an estimate. She said she knew, and she was not happy with the situation either. They did not even offer a reasonable solution...they just expected me to pay. I told them to remove the crystal and we were not happy. They didn't care one bit. Oh well, they just lost a customer who was going to buy a nice size diamond ring from them. They need to be more customer focused. I'll go elsewhere.
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September 2019 by dustin wimmer
Great place makes great jewelry
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November 2017 by Michael Dorf
Rude customer service for a small business in a small town is not okay. Luckily Marvin Scott & Co as well as Bernie Robbins are nearby.