Big Oak Citgo is a full-service auto repair shop and gas station known for its honest, knowledgeable, and friendly service. Customers consistently describe the staff as good people doing good work, highlighting their helpful and fair approach. The mechanics demonstrate impressive expertise, taking time to clearly explain problems and solutions. A standard practice is providing free diagnostics and assessments. Honesty is a key trait, with the business even recommending customers go elsewhere, like a dealership, if it is more financially beneficial for them, saving clients significant money. The service often goes above and beyond, including free repairs under warranty, free oil changes, and assisting with minor issues like a stuck gas cap at no charge. The team, from the mechanics to the front desk, is noted for being a ray of sunshine—friendly, patient, and genuinely happy to help. This quality service has built a strong reputation in the community, making customers feel they simply cannot go anywhere else.
I just met with Mike for a car seat installation and he was AMAZING!!!! He is incredibly knowledgeable and really put this new mom’s mind at ease — I can’t thank him enough!!! :)
September 2025
Nicole at the front desk is always a ray of sunshine! Tyler, worked on my car was amazing! He explained everything clearly and in detail so it was fully understandable.
August 2025
Always take my car here whenever I need anything serviced. My family and I have used Big Oak Citgo for over a decade now. They're fantastic, they go above and beyond for you -- and I MEAN above and beyond -- all as part of their service. Extremely professional, extremely courteous ... exactly what you WANT from your mechanic.
