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December 2023 by shanice alston
my uncle is a resident here and I found out the only nurse who ever got anything done and answered any questions was fired and now the place is falling apart don’t know one no anything they don’t have nurses and never answer the phone. It was the worst decision they could have ever made and i now don’t feel comfortable with him being in there i fear for his safety. This facility is about to crumb to the ground.
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September 2023 by Diamond Price
I can't even begin to describe how nasty and deplorable this place is. I was thrown off by this facility being located in Wyncote. As others have expressed, I wouldn't leave a pet here. I really can't understand how this facility is passing inspections with so many violations. The food is unrecognizable. I would really like to see the Administrative Staff/Director sit down and eat this slop themselves. I could go on and on but why bother? Believe me, They are not going to fix anything here. I just really wanted to bring awareness to anyone who is considering leaving their loved one here or coming here themselves. The pictures show how nasty the bathroom is and yes the "stuff" that you see stuck to the toilet is exactly what you think it is. It only took me asking for two days before it was cleaned up. Unacceptable on so many levels. As far as Most of the staff goes, I'll just leave that right there!
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September 2023 by AAH
Don’t take your family here. My mother was taken there for rehab. She was admitted at 10pm at night, by 6am texting me to come get her. She said patients were walking around all night yelling and screaming. Also she said it was filthy and had a foul odor.
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August 2023 by Angela Morgan
I wouldn't give this dirty smelly prison one star, visited my sister today, witness the social worker jumping and pointing her finger in a resident face and arguing with her in a bully manner it was an unbearable sight to see, the same resident who is my sister room mate also had a racial slurs said to her when my sister put make up on her from the nurses, also my sister had her belongings deplorable . stolen from her this place is beyond deplorable. I can't even write anymore I'm so disgusted with this deplorable mental prison
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July 2023 by Manokia Musonge
I have to admit that I had my reservations about this center at first but once my father settled in, the staff and the administrators were accommodating, helpful and really kind to my dad. The staff is the backbone of this facility and I’m comfortable having my father there knowing that he has people who actually care about his wellbeing and he’s progress.
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July 2023 by Patricia Bradley
Everyone was friendly and helpful that I had association with. Friend I went to visit seemed happy enough.
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May 2023 by Regina Mertilien
The staff is VERY nice and professional, kind and respectful. My family loves them.But the facility truly Needs to be deep cleaned from top to bottom. If the facility would match the customer service you would be OUTSTANDING! A five-star easy.
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May 2023 by Nina Medley
Mom arrived in pretty poor shape after a week in the hospital. The staff is extremely warm, caring and focused on comfort, she is improving from attentive wound care,our family is feeling positive about her stay.
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April 2023 by Sarah Paylin
Derrick & Kellyann were amazing and very helpful. They made me feel very welcomed and happy to be here .
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March 2023 by Bonnie Brown Peterson
As with any healthcare facility you have to be present, proactive and advocate for your loved ones. They took good care of my mom. The executive director Michelle Taliaferro was phenomenal in her response to my concerns. Most of the staff was wonderful. A few went above and beyond.The Physical Therapy department was excellent and exceptional. She went from rolling in on a stretcher to walking down the hall in less than three weeks.My worry about her lasted just the first day.If we need this care in the future we would definitely consider this facility.No, it’s not the holiday inn…..it is a rehabilitation center and or a nursing home care. Which is exactly what it does.Excellent!
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March 2023 by frannymac
The nursung and front desk staff were very helpful and friendly and you just get a good vibe from their care team
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March 2023 by william Bartley
More attentive to the residence, for repositioning, I have visited for 3 hours and the person I was visiting was not reposition during my visit.....I'm a C N A myself. And I how
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February 2023 by Dime Joi
My father is a resident here..for almost 2 years..I have no major complaints about the nursing home itself. It is small so everyone knows everyone, I love that. Not a huge facility where residents are not known and don't get the care necessary. The nurses are nice, just wish they would keep the nurses that are good and get the lazy ones out. It is always good for the residents to have consistency, so they can get use to the facility and the workers. Matinence workers are pretty good so far..some times you have to call them for service of a room especially the bathroom. They need Ice Machines in place instead of portable chest coolers, a few vending machines and outside vendors. Pretty decent place otherwise and I an satisfied with my father's care also. He is treated with respect and love. There are a few things that need attention. The facility needs to be updated to match the photos shown on it's website. It is an older looking facility, but the staff's helpfulness makes up for the look of the facility.UPDATE: Housekeeping lacks in this facility..they clean the halls and at the front of the room, but not the entire room or the bathroom unless you complain about it...as I can see the bathrooms are always nasty, and so is the area where my dad lives...he is near the window. They also need curtains in this facility.
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February 2023 by Jo A. Craddock
I have been making weekly visits here for five years now. Everyone is so friendly and accommodating. From all I see upon my arrival, I'm greeted like family. I truly look forward to my visits every Tuesday morning. Thank you all for the "self-sacrificing spirit that you show. Sincerely, Jo A. Craddock
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February 2023 by Donna Haney
Very clean place. They call and keep you up to date on everything that's going on there. They are on top of all that goes on with the patient.
