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October 2023 by Tara Smith
Fun fun stuff here. Eunique was friendly and helpful, thanks!
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August 2023 by Sue Scott
My daughter called the store to see if a particular shoe was in stock. The website said there was one pair in her size in the store. The store associate said there was one pair. My daughter asked her to hold the shoes and she would be there within 2 hours as it was a 30 mile drive one way. My daughter needs these particular shoes for a wedding. When she arrives at the store, my daughter finds that the associate pulled a beige pair of shoes. The shoes my daughter requested were black and had given the associate the stock number. There was a black pair of shoes in my daughter's size on a mannequin. The associate refused to attempt to replace the mannequin 's shoes with a different size so my daughter could purchase the correct size shoes. Why would the web site and the associate indicate they had one pair of shoes available when in fact they were not. 60 miles of driving and 2 hours wasted. Whatever happened to educated, accommodating associates. If an item is not available because its on a mannequin then the associate should know this and tell the customer while on the phone that they are not available for this reason and not waste our time and money. Glad we didn't take the toll roads. We won't be shopping this Windsor or any other location anytime soon.
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June 2023 by Anne Rees
Ordered online did returns in store they make it super easy. Staff could have been nicer but it was right before close.
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June 2023 by Charina Smith
Nice place for prom dresses and special occasions for young ladies
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February 2023 by Michelle Hewish
Today my daughter and I went to the Willow Grove Store and Lorenny who helped us was Amazing! She was so nice , sweet and helpful !! She helped us pick out the Best Prom dress!!! Can’t Thank her enough !
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October 2022 by Aime B
Jaylee is a phenominal sales person
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September 2022 by Ellie Ly
Had a HORRIBLE experience at another Windsor location (store #: 00241) and came to my local Windsor. Jaylee along with 2 other staff members were so FUNNY and helpful with my terrible situation ?. Jaylee stayed after her shift to help me talk to a district manager and also balanced helping another customer with a return issue far passed her shift! Might not have fixed my issue but will definitely stick to this location only for my future purchases .
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September 2022 by Elle Li
Had a HORRIBLE experience at another Windsor location (store #: 00241) and came to my local Windsor. Jaylee along with 2 other staff members were so FUNNY and helpful with my terrible situation ?. Jaylee stayed after her shift to help me talk to a district manager and also balanced helping another customer with a return issue far passed her shift! Might not have fixed my issue but will definitely stick to this location only for my future purchases .
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May 2022 by Arlin Yanes
I was just in the store and I had the most pleasant experience. I always go to this store to buy a dress for a special occasion or an outfit. I highly recommend this store the staff are so helpful and kind they truly make sure the customers are happy and have a pleasant shopping experience. One of the staff members Jaylee helped me so much she was kind and welling to do anything to make sure she can help me order a dress that I wanted she was patient and kind. I will definitely be returning to this store to shop best customers service I have ever seen. I 100% recommended this store to anyone. Jaylee is an excellent employee she treats everyone with kindness and respect not only did she help me but also helped the other customers with anything they need help with. This store has the best customers service super impressed.
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May 2022 by Michelle Perez
Jaylee at the 41841 Willow Grove location was AMAZING!!! Talk about helpful! She helped me with all the tips and tricks for picking the right dress. She was super honest with her recommendations and was all around AWESOME!! Thanks for the awesome feedback. She rocks!!!
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May 2022 by Amy Persad
Love this store... my girl Jaylee is fantastic.... always a great time and experience when I'm in the store.....
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April 2022 by Joanne King
Was at the store this evening with my granddaughter looking for a prom dress.Salesperson Brianna was EXTREMELY helpful!!! She was VERY knowledgeable about store merchandise and her friendly and helpful attitude made our visit a positive experience!! Granddaughter left extremely happy and satisfied with the dress Brianna suggested!!! Granddaughter assured me she will DEFINITELY be going there again!!!
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April 2022 by Jahan Canty
I have to say that this has been the most pleasant experience in the mall that I've ever had. Your employee (store manager jaylee) was so awesome and she helped ease my mind. I was a little scared due to our daughter's trying on dresses for the first time and she went above and beyond with helping and making me feel comfortable. She was there every step of the way for our girls , she made sure that they felt special and attended to. Basically thank you so very much store manager JayLee, ty for great eye contact and for your Beautiful ?
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January 2022 by Jheryl Thomas
Need bigger space to offer more, need more staffing
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September 2021 by Michael Jackson
Nice place good clothes
