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August 2024 by Prince Tuah
I would have given 4 stars to Lisa, the worker who seems to be happy about her job or just been nice to customers. However a star looks perfect for the inconvenience caused by paying extra for the shipment and not getting my package delivered on time. And this wasn’t due to changes in the weather but wrong data put in the system.
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July 2024 by Karl Hungus
The women who work here are just miserable all the time. The young man who works the front actually smiles and seems like he enjoys his job and is pleasant to deal with. I have no idea why but when you drop off a package at this particular location it will sit for 24 hours before it actually has any movement. If you drop a package off In Roslyn or Jenkintown or other surrounding facilities the package ships immediately. Not sure what is going on at this location that it takes an extra 24 hours to ship but it’s really annoying. I usually try to avoid this location at all costs.
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July 2024 by Bri Shillington
They lost my passport and application when I sent it in to get renewed. They were not helpful and gave me a ton of attitude when I went in person and told them the tracking never updated. Never apologized. DO NOT GO HERE.
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February 2024 by Alexander Arocho
Easy drop off! Scans our small businesses packages quickly and efficiently!
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December 2023 by Betsy Jelen
It was fun there
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October 2023 by Khushal Banker
The lady at the postal service had horrible customers service the tape on my packaging came off and she forced me to buy tape from the office even though she had a Roll of tape and proceed to laugh as I was putting it on money wasn’t the issue but the service was horrible I simply needed tape again because it came of the package.would never come back.
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September 2023 by Michael Coolen
Quick service.
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August 2023 by Kay W.
This one clerk- yeah I said this !! a woman with burgundy hair has got to be the most unpleasant post office worker my goodness! Give her a raise or something to make her at least be pleasant with the people that come up to her! I completely ignore the attitude but thought nope gonna post it and hope someone from post office at least reads this! if we don't bring our mail in she has no job what the heck is wrong with people? Why is this world so darn miserable! clerk 5 get a grip!!
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August 2023 by Ajit Rane
Don't ever ship anything from here. I lost my package worth $135. It didn't reach to destination. And it kept on showing it's delivered online.
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April 2023 by Ruth Abigail Palacios
If you don’t have passport appointment they will not take you even though she has 0 more customers in line she won’t take youI got there 0 more customers in line and she was doing nothing she declined to take my paperwork
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February 2023 by Ginnie Boyd
I always go to WG when I have to send a package. Always good service
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December 2022 by William
11/12/22 dropped envelope at Willow Grove for delivery to MA. The computer said 2 day delivery by 11/14/22 9pm. As of 11/15/22 still not delivered certified. Spoke with supervisor who didn't seem to care. Offered no solutions. Computer system is worthless with regard to estimated delivery time. Will go with FedEx next time.
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September 2022 by Kelly Upshaw
Hours don't work for me.
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September 2022 by Dj Greggie C
The asian gentleman behind the desk is totally professional, friendly, engaging. And knowledgeable about his job.
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July 2022 by True Review
Willow Grove Post Office needs additional staff working the counter. There was a line out of the door, yet there was only one employee assisting customers. I waited approximately 20 minutes. This is unacceptable. The service I received was mediocre and not exactly professional. The location was clean. I’d rather go to another post office.
