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September 2023 by MG Brody
I have written reviews in the past, but this is an extra special, long overdue review. United Tire in Willow Grove PA deserves TEN STARS!! I have had almost all of my cars repaired here for years and years; way back to the early 1980s (a couple of owners ago). Chuck, Dave, Travis, John, Tony and all of the mechanics are great. Being a female, it is scary to bring your car to a mechanic. These guys were always respectful, extremely knowledgeable, kind, soft spoken, explained everything to me---and competent etc. My cars were always repaired correctly the first time; but if there was a time to get double-checked, they always welcomed and accommodated me. A year and a half ago-2022, I needed to start leasing, per my sister's suggestion; getting older and didn't want to have to worry anymore about repairs. I highly, highly recommend this location, especially for women. Best wishes and thank you, Marianne B.
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August 2023 by Rob Warren
Chuck and the team at United have been extremely helpful and kind when our vehicle needed repairs urgently. Fitting us in and doing a fantastic job at a reasonable price.Highly recommend.
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August 2023 by Tom Cassin
They have raised the bar very high. Competent, friendly, and very professional. United is my first choice in Willow Grove.Service: Tires
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August 2023 by Javier Colon
Awesome service. Never had a problem and fix my issues.
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July 2023 by Tyler Jones
Chuck and Dave always take care of me can’t think of going to another place for my car needs.
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July 2023 by Dan B.
I could give a zero I would and I plan on writing their corporate headquarters regarding the Service Manager Dave and the mechanic whose name I have who inspected my car in May 2023. I was told by Dave the brake pads are low on the front and I will most likely need rotors on the front on my 2018 Honda HR-V. I was told I will need tires soon. I was suspicious so I took my car today to a service place that I've never been to before and they came to me with a computer printout that my front brake pads are in excellent shape as are my front rotors. The gentleman even stated to me that it looks like the front brake pads are brand new 9/32nds is the wear on the front brake pads. In addition, the gentlemen said my tires are midway through on wear at 5/32nds and do not even need to be replaced at all. So I asked the gentleman for a copy of the printout for my records as proof. 4 years I've been going here and God only knows how much dishonest BS was fed to me over these past 4 years!!! This is no way to establish a customer relationship!! This is why people do not trust mechanics/car repair places. Dave I hope you read this and everyone else.....these guys come off as nice and friendly, but beware of the lies!! Even the mechanic who inspected my car in May 2023 came out and said car looks good but needs front brake pads soon....really??? The mechanic should be fired as should Dave.
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May 2023 by Tiziano Costa
The problem is more extensive than just being comfortable with a service or a company. Because, every garage I've known so far behaves the same way. The inspection is the trojan horse, then, the workshop charges you with expenses that are often unnecessary and this repair shop does the same. It ends up that to pass the annual inspection you have to spend at least 1000 or 2000$ of extraordinary maintenance. If you decline part of the expenses, you pass it anyway the important thing is that you pay your pledge. In my opinion this is unfair and is a basic problem with inspections in Pennsylvania. In fact, you don't have the certainty that you have to carry out work for the actual safety of your car but it is the condition for which the workshop passes you the inspection. In my opinion that's unfair because failing the inspection and then spending $2000 on unnecessary maintenance just to get the badge is not the reason for this yearly checkup. In fact, this workshop behaves like 90% of the workshops I've met so far, I don't even feel like saying they're scammers, they use a system that needs to be updated. my advice is to find a serious and honest mechanic and rely on him and not on these gentlemen.
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March 2023 by Ryan Mitchell
Good pricing and excellent service. I can’t recommend this business enough l, they are amazing at what they do and keep their word.
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January 2023 by Brad Fitzpatrick
I couldn’t have been happier with my experience at United Tire & Service in Willow Grove. After looking for tires on TireRack for a few weeks I figured I’d call a local shop to see what there prices were like and they were the same or better! (Not to mention removed the inconvenience of then having to find a shop to mount them) On top the great tire service they also did my inspection, oil change, wipers, and alignment all in the estimated time frame. However the most impressive part was the endless stream of regular customers and local police/fire department that happily walked through the door. I’ve never been to a shop that had such a pleasant front desk staff, competent technicians and happy customers. No one likes to spend money on car maintenance but United Tire in Willow Grove is a great value. Will be back for sure.
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January 2023 by Joe xxxxxx
United Tire is great. Their staff is friendly and helpful - they even rest you over the weekend when they are closed. Their selection and service is much better than other tire shops in the area.
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November 2022 by Shinea Jackson
Update: over the last 3 years service has declined. I’ve had to take my car back for the same issues numerous times. Just got an inspection and now my car won’t start and they can’t give me a battery check. Long standing customers mean nothing. This place used to be awesome and I would recommend to anyone who asked but that time is over. I miss the old leadership from when I first started going there.Services: Auto maintenance
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October 2022 by Ryan Greene
Had a large nail in my tire and needed to get back onto the road for work. I was there at opening and they got me right in, adjusting their schedule. They even gave me a discount because they knew it was a bad start to a Monday. That kind of care has made me a patron for many years to come. Thankyou guys!
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September 2022 by Kathy T
I appreciate the speed in which I got 4 tires, wheel alignment, new brakes and inspection in less than 2.5 hours! On the Friday before Labor Day!Services: Tires
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August 2022 by Christopher F.
Wow. What can I say about this team! Amazing service. You'd have to witness for yourself. Top class and top notch.
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August 2022 by Fred Kerber
As always, very professional service, excellent customer service and competitive prices. This is the second tine I've been here for a major repair, third inspection and I will be back. I'd even recommend this company to my mother or priest!Services: Transmission repair
