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June 2023 by kiran bhojappagol
Service is nice
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June 2023 by Pushparani Meenakumari
Nice stores ? and rates also reasonable
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April 2022 by Aismit
I never experiences such horrible customer service. My shoes had a little bit of dust. After trying it out once. They didn't accept the return. They said they are shipping it back to me but I highly doubt they will. This place is the worst of the worst. I will never shop here again and will advise others to not shop here as well.
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July 2021 by Richard Boyd
I bought a pair of Basketball Shoes from Eastbay. I have worn basketball shoes all my life and have never experienced a pair this uncomfortable. My feet would bleed every-time I wore them. Eastbay refused to make any returns on this product. I will not shop at Eastbay again.
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May 2021 by Chuck Glass
I tried to return some Eastbay merchandise here and they do not take it here. 1 1/2 he drive to get here wasted. The website says the take returns at any location! NOT!!!
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April 2021 by E M
Wow, I had nothing but greatness with this business, so not sure why others made such negative reviews. They have great prices and my orders were shipped very quickly and arrive quickly. I bought 2 pair of fabulous Adidas I couldn't be happier with !
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November 2020 by First Name
Wow, I had nothing but greatness with this business, so not sure why others made such negative reviews. They have great prices and my orders were shipped very quickly and arrive quickly. I bought 2 pair of fabulous Adidas I couldn't be happier with !
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October 2020 by J d
Wish I would have read the reviews before ordering. Ordered 2 matching blue Adidas sweatshirts for my wife and I. They sent me 1 pair of black pants. That's it nothing else. Hoping the refund process is easy. But given how unorganized this experience was I'm guessing this will not be fun getting a refund.
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October 2020 by Denisha Mcneil
Please read the reviewsEast bay is scam & customer service is horrible!!
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September 2020 by Elaine Marie
Wow, I had nothing but greatness with this business, so not sure why others made such negative reviews. They have great prices and my orders were shipped very quickly and arrive quickly. I bought 2 pair of fabulous Adidas I couldn't be happier with !
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September 2020 by al holman
Great store and customer service!
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August 2020 by Jt Shek
This is the base of Eastbay, and it's the worst online retailer I ever encountered.I ordered 5 pairs of shoes, and only got 1 pair for my order, and when I tried to get a refund, the phone waiting time is more than 1 hour, and they transfer again and again among their departments, and no refund easily. And they spent 1 hour checking their records because the store lost the record 2 weeks before? That's unimaginable.Never use this online retailer!!!!!!!
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May 2020 by Riley Methot
Its just trash and dont ever order from here
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January 2020 by Chad P
I ordered 6pk pair of Nike socks for my daughter for Christmas on 12/12 received package on 12/19. However, the package contained a T Shirt NOT my socks! As I am typing this I have been on hold for 12:57 seconds for their Customer Service! Online chat doesn't work either. Last time I order my Soccer team buy anything from Noway I mean Eastbay!
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January 2020 by StarDefender XGamer
I disliked it because everyone disliked it
