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September 2024 by Cheryl Bonavita
We had a great time building a glow in the dark axolotl.
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August 2024 by Kristin Vogler
The one employee was miserable and had a bad attitude. This is a store for little kids, maybe hire some cheerful workers. Besides that, my son did enjoy making his birthday bear. I do like that they offer that discount for kids during their birthday month.
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August 2024 by Noor Ibrahim
I like it
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April 2024 by Melanie Interiano
It was terrible we walked in a and no one greeted us we picked our bear and he kept rushing us he was really passive aggressive and we are all older so when he told it to rub it we were all laughing and he just gave us the dirtiest looks he made us all uncomfortable and the guests after us were treated the same way never coming back
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April 2024 by steve b
We had a great experience there! Siani I think was her name helped us. She was awesome. Super nice!!
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April 2024 by Daniela Salguero
Went here today with my cousins. Worker helping us was mean and had an unnecessary attitude. All because one of my cousins laughed he got upset and gave an attitude for no reason. He got mad for us saying “we love you” in spanish for the little voice in the bear thingy. He was being disrespectful and passive aggressive. I’ve had good experiences at other build a bears but this one was one of the worst. Never coming back.
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March 2024 by billy leake
Had a birthday party there today for my 8 year old. Katie and Q and the rest of the staff were amazing. Friendly, fun and engaging. highly recommend ?. Great Job!
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March 2024 by Nelson Olmo
I mean if the employees don’t like working at build a bear, why don’t they just quit, pursue their career or something, idk, anything but working here if you hate it that much, you work at a kid store with a dead personality like come on now. Then you got a weird homosexual asking if I named my son after Nicki Minaj’s alter ego, like bro do I look like the kind of GROWN MAN that’ll name my son after something of Nicki Minaj.
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January 2024 by Madison
I was hesitant to write this review until my little sisters who I brought mentioned the experience we had again today. A week ago Sunday, I brought my sisters here for the first time, it was really exciting until we were helped by a man whose name starts with an A. As we were getting our animals stuffed, he started asking really personal questions. My sisters are 13 years younger than me and he was asking me how they are related to me because they are mixed and I’m white, I didn’t think this was appropriate, especially for my 7 and 6 year old sisters to hear. And he proceeds to say “I bet you get asked that a lot” I said no, not really since it’s nobody’s business. Then he was guessing my sisters ages and said “being 6 is no fun, you can’t drink, smoke, or drive” and this is where I was completely disgusted, not only saying that, but he was talking to my sisters like they were adults, and when they didn’t understand he would get frustrated. After awkward silence, he asked if they wanted a scent or a beating heart, I told my sisters they could only get one, and when they picked the scents, he proceeds to hand them the beating heart anyway after I said no. I understand they want to make as much sales as they can, but I told him no and he proceeded to anyway. Finally after he was done helping us, we picked out clothes, and accessories. The Ladies who were ringing us up were very nice, the one even gave my sisters stickers. I spent a lot of money here and I wouldn’t say it was a good experience until the end.
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November 2023 by Sam Donovan
Literally came here for a nice date w my boyfriend and the employee would not stop interjecting into our conversations. He made the experience incredibly uncomfortable and our stuffed animal ended up smelling like his BO. He kept pushing us to buy things we didn't want and treated customers like they were suckers. I would give 0 stars if I could.
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October 2023 by Edmund Wyeth
My granddaughter had a great time.
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October 2023 by Leeann Crawford
Great experience friendly workers
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October 2023 by Sarah Bower
Great experience for my kids.
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October 2023 by Marlene O
Loved it very fun
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October 2023 by Celida Cancel
Employees are always friendly and courteous