Audi Fort Washington is a customer service driven dealership where the staff is friendly, professional, and attentive. The team is committed to an efficient, transparent, and hassle-free experience. Specialists are described as extremely helpful, honest, open, professional, knowledgeable, and courteous. They do not play games, instead providing thorough explanations and making the car buying process very pleasant and pleasurable. Customers feel well taken care of, with their needs handled with compassion, patience, and the utmost courtesy. The service is consistently good, with staff ensuring a safe car and a thorough understanding of any work. Customers feel understood, not judged, and express great trust in the team. This leads to high satisfaction, with customers stating they will absolutely return to the dealership.
Sebastian and JR have been excellent advisors regarding my Audi. I’m incredibly happy with the customer service and technician service. I won’t go anywhere else!
January 2026
Very nice employees and a great service dept. Your staff and especially Matt Chromiak has always been top notch, helpful, and the best I’ve ever had in my 69 years of driving and owning cars. Love the dealership and always look forward to having my A7 serviced there.
January 2026
Susan was very helpful and responsive and Knowlegable
