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August 2024 by Anastacia Wood
Ugh furniture begin to fall apart 2 mos after we brought it home. The Seams started coming apart. Upon further inspection of the furniture, we discovered that there was just a frame and some padding on the frame, no actual cushions. These too came apart. I have NEVER seen furniture built this way, it was so uncomfortable after the initial breaking in period ( 2 mos). I would definitely NOT recommend F-
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August 2024 by Kevin Drummond
Vic was great.
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August 2024 by David Owens
Very happy with the service and sale.
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July 2024 by Paul Vitacolonna
Chris was very professional helping me with selections and measurements. I likely would have not chose Ashley if it wasn’t for Christopher Fiese and all his help!!
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July 2024 by Tahier & Natasha Ricks Ahmed
Great experience with Jenn best customer service I ever had
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July 2024 by Tearay Holmes
My experience at this store was great! Makale is an excellent salesperson and was able to answer all of my questions about the different products. I would definitely recommend !
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July 2024 by jim forkin
Great experience - great deal! Chris was a huge help. Very pleased!
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July 2024 by Jessica MacDonald
Chris was great!
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July 2024 by Deetra Irvin
Long time customer. Always a pleasure and pleasant. Good people
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July 2024 by Wanda Titus
Jennifer was very professional & knowledgeable. Inquiries about my adjustable bed (queen-size) & future purchase of a king-size adjustable bed for my apartment in Delaware
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July 2024 by Toni Leone
What a fantastic store. Jen our sales advocate was fabulous!! Not only professional, courteous, knowledgeable but extremely helpful. She made the experience so easy. The entire staff was friendly and so helpful. A pleasure to do business with. I’m definitely going to go back to that store again. Thank you all!!
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July 2024 by M & N Johnson
Our initial experience was great. We had Victor take care of us in helping us to identify what furniture we needed/wanted. He provided the necessary information for us to make an informed decision. He was not imposing or pushy; but hovered so we’d know he was available. Our subsequent visits were good until we encountered a sales manager who, in our opinion was unprofessional and inappropriate with what he said to Victor in front of us. When called out on it, he apologized and said “my bad” but his demeanor left a bad taste in our mouths and we left the store. We ultimately returned because we did not want Victor to lose the sale because of the professionalism of the manager. We Recognize that working in the service industry is difficult as you can also come across customers who are less than pleasant. However, my wife and I were not those customers and the sales managers behavior and attitude almost lost them this sale. This was our first experience with Ashley Furniture; As long as Victor is still there, we would likely return to give him our business. However, the sales manager is someone we would like to avoid interacting with in the future. We give Victor a 4/5 but the customer service and professionalism of the sales manager would warrant a much lower rating.
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July 2024 by Paula Wilkins
Valarie was a huge help she made the process so easy....She found me the best deal and was such a pleasure to work with
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July 2024 by Jennifer Jackiw
Jennifer helped my fiancé and I with picking out our living room furniture and our bed set. As well as our kitchen table. She was amazing from the time we walked in til the time we walked out, Jennifer went above and beyond!
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July 2024 by Lana Hendler
Fabulous experience working with Jennifer
