About AAA Willow Grove Car Care Insurance Travel Center
AAA Willow Grove Car Care Insurance Travel Center offers a variety of services including insurance, travel planning, and auto repair. The location is known for its knowledgeable staff, particularly Jason Davis, an insurance agent who has helped many customers save money on their insurance plans. Customers appreciate the personalized advice available for insurance needs and the convenience of having in-person consultations. However, experiences with car care services have been mixed. Some customers have reported long wait times and issues with service appointments, such as delays and incomplete maintenance. Despite these challenges, certain staff members, like Juan, the service manager, have been praised for their professionalism and customer service. The center also has a retail store, and while it is open to the public, it encourages customers to call ahead to confirm service availability. Many visitors enjoy the location's amenities, including the Amazon Hub Counter. Overall, AAA Willow Grove aims to provide quality insurance and travel services alongside reliable car care, but customer experiences suggest there is room for improvement in service efficiency.
Such quick and efficient customer service. Got exactly what I needed in no time. Big shout out to Ashanti. Great team.
February 2024
After an ungodly wait of 6 hours for AAA roadside assistance Tow to arrive. It was such a pleasure to be greeted by Juan the service manager on duty who went above and beyond to have my vehicle serviced in an extremely professional and timely manner. His customer service is top notch.
January 2024
Always a great experience. AAA Willow Grove has always taken good care of me and my car.
