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September 2024 by Betty Freed
Impossible to call this place and ACTUALLY TALK TO SOMEONE
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August 2024 by Pamela Mcdermott
They only person that deserves any credit is the Technician that put only my windshield in as my technician
Is the only person that knew how to be professional If you like liars Scammers and sdeceitful company this is a place to go! This is not the first time I Used safelite but this is the 1st time it was under a insurance claim worst mistake ever The appointment was scheduled 4 days in advance I get a call the day of my appointment telling me I now have to wait 3 more weeks for another appointment I start asking questions of why and do they believe in advance notices so I can make other arrangements the rudest Representative get attitude and she hangups on me 2nd appointment comes they actually show up this time Come to find out they bill my insurance company for a windshield that actually need replaced and a 2nd window that isn't even broken now I'm asking more questions Technician says it will be taken off the bill no it was not I have both bills they sent me I would NOT at all recommend this company for insurance claims But I would recommend their customer service representative take a class on manners and customer service because she has either what she needs to realize it that its our money who pays her salary!!! I was sent a survey to fill out Everything in my survey is in this google review They don't post serve's it's a toss them to the side thing At least with a google review , people will know how crooked they are with insurance claims and it can't be hidden from public view
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May 2024 by Dianne Ferguson
Came to the house,repaired and gone. Nice transaction and a fair price for the "stay at home easiness. Thank Safelite.
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May 2024 by rj nowak
Quick service
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February 2024 by Mr. Woods
Only gave 1 star but not for the lack of bad work, but for the price. When you set up your appointment, you will get all these deals, discounts, etc. but when the tech arrive, they don’t mention any of that. I had to show the tech what price was on the site and still One of their techs charge me an $50 extra after I told him, I would dispose of the glass myself. Advice, when you set up your appointment online, get your discounts/codes if any that you may have, input them and pay for the window upfront. My neighbor did the same thing, and save $120. If he didn’t, the tech was gonna charge him $400.
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December 2023 by William Cummings
Highly Recommended! Knowledgeable, professional, and courteous.
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September 2023 by Donna Kay Lane
Excellent Service
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September 2023 by Vickey Anspach
The times didn't match up, so I had to cancel and reschedule nut very nice. It should have had better time frames so people didn't wait all day. They should also tell people they are done with project
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August 2023 by C P
No customer representative to contact on the phone and performing illegal repairs
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August 2023 by Sean Galvin
Great professional service. Communicated when they would arrive and met with we me before and after work was done.
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August 2023 by Ferraiolo1
The technician Brennan was very professional, stayed late to finish the job for me. And his work was excellent.
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June 2023 by Jeff Bower
Very good experience, I was presently surprised with the service I received.
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May 2023 by Richard Wacker
Awesome good quick service and great work on my car windshield.
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March 2023 by Nancy Somers
Very professional. Punctual.Charged 2/3 of what the dealer wanted for the same service.
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February 2023 by Jesse Mayeresky
I have to pay over 400 to fix what they couldnt after 3 visits all it is is a driver side window and cant get in contact with anyone to get it fixed its seriously frustrating and bad buisness stay awa