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February 2024 by Jim Reid
Got everything taken care of in one visit
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January 2024 by Karen Grieco
Even though they were behind they got done in good time.
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December 2023 by Ann Bell
Horrible...so ignorant. J told me that I needed 4 new tires, they only had 19,000 miles on themI had a flat tire, and had insurance on it. He still wanted 180.00 for a new one. I love Scott, he is awesome. I will never, ever go there again. Rip off
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December 2023 by Terrell Scott
The only place I feel comfortable taking care of my tires around because of having a Tesla this was the only place when calling around that could do my alignment.
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October 2023 by Irene Johnson
Scott and his crew are life savers. I am traveling back from NY and my alternator went out. Let me tell you, he was friendly, fast and upfront with everything not just with me but with everyone that walked in the door. I wish I could give 10 stars because 5 just aren't enough.
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October 2023 by michael grosso
Called to price a wheel stud replacement. Was told labor alone would be 300 to 350 dollars and it would take about an hour and the wheel stud would be 15 dollars. 300 dollars an hour for labor? Plus 15 dollars for a two dollar stud?! Flat put trying to rob people.
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October 2023 by Shantell Johnson
Scott and his crew are life savers. I am traveling back from NY and my alternator went out. Let me tell you, he was friendly, fast and upfront with everything not just with me but with everyone that walked in the door. I wish I could give 10 stars because 5 just aren't enough.
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September 2023 by Grace Summerson
Really disappointed in the service provided here. I'm giving them two stars because they were open on labor day weekend and were able to get us in when we had an emergency. But that's where the niceties ended. They blatantly overcharged us and weren't even trying to hide it, because they knew we had no choice. $500+ overcharged on a singular part. When we showed/told them the price from a different store, they shrugged and said "oh well", knowing there was nothing we could do. The staff was rude, answered calls and continued the conversation while we were in the middle of discussing the charge with them. The mechanic also made a mistake when doing the work and unplugged something that caused the check engine light to come on. When we asked him about it, he was hostile again and said it wasn't his problem. When we took it to another dealer they showed us what the mechanic here had done wrong. Don't go here unless it's absolutely necessary. Which really sucks because I'm new to the area and was looking for a reliable body shop. This IS NOT the place.
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September 2023 by Justin Harner
Went to get tire rotation and alignment as it was recommended to fix a really bad rhythmic vibration in the vehicle. The vibration is still there in full, and now when we use the brakes there is a slight grinding feeling in the peddle. They told us we had a leak in our caliper that the "technician" found, yet I have found none, regardless I'm changing the caliper myself rather then give these guys over $500 to do a two hour job.The prices are crazy and the way they treat you at the counter if you refuse their recommendation is disrespectful. They missed our coolant fluid when they did their 'full' once over (courtesy), it was below the minimum level. Probably because it was hard to get to.Just learn how to do the work yourselves, there's to many garages in the area that rip people off and overcharge for simple jobs. Tried to use big words to deter us from doing it ourselves.Will avoid indefinitely, and our car that has been "leaking" fluid hasn't showed a drop.
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August 2023 by Valorie Taylor
Tay. on 8/16/2023 I went to Tire Choice on E. 3rd St. & dealt with my favorite guy SCOTT. I called with a problem the week prior,. told him the issue over the phone & he was able to pin point the problem(which was a leaking sun roof). So yesterday I took my car in & Scott fixed the issue that he said it was with no problem. Tire Choice is lucky to have such a knowledgeable, skilled & professional manager. This is the 3rd time I had issues, this year & Scott was able to fix all of them. If &/or when he leaves, so will I & all the people I referred to go there because of him. Scott also kept me from calling the police on one of his junior techs that stole cash out of my car when I went in for an oil change. Scott made me whole & he was honest in his approach. So because of him & his understanding & treatment towards me as a customer, I will return. Thanks again for all your help Scott. Until next time.Respectfully,Tay
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August 2023 by Emily Santo
Had a flat tire, i had re-inflated twice during the day. Dropped tire off in the evening, said they would fix the next day-Friday.They removed the screw in my tire, and stated "theres no leak"....while it was at 20psi. My father took it home, used soapy water and found the leak.... ended up taking the tire elsewhere to get repaired.Do not recommend.
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August 2023 by Amy Pires
We have been traveling south on vacation and realized one of our tires was going flat quickly. On a Sunday afternoon we pulled into Tire Choice in Williamsport,PA, and was immediately greeted by Scott and Alex, who settled our family into the waiting room. They got to work and assessed our situation, recommended solutions and got us on our way again quickly, all with a smile. They were a pleasure to deal with during what could have been a high stress time for us. If we were local we would be directing our business and that of friends and family to this Tire Choice! Thanks Scott and Alex for your time and your help!
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August 2023 by Shawn Paul
Can't say enough good things! Was in a rough spot with a flat and they got me back on the road quick! 5 star service for sure!
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July 2023 by Christopher Scott
Scott, Carl, and Jordan are amazing and bordering on being walking miracles.TL;DR I had an emergency on a *Sunday* and walked in explaining the situation. They were more than kind and more than beyond helpful in helping me diagnose the problem and did everything within their power to help me. They were kind, explained everything, and even let me see for myself what the issue was since I couldnt diagnose it before. Absolutely stellar, hard working people, and if everyone had the same qualities they exhibit the world would be a better place.----[Names might be mixed up ? Apologies!]During a 5 hour trip home from Cherry Springs I noticed a whirring sound and slight resistance from what I felt was the driver side, but close to the center. Coming out of the mountains I had though a bearing was going bad. Still having three hours left in my trip and having no luck in a Sheetz parking lot, I went to TireChoice, one of the only locations open on Sunday.Upon arriving I spoke to Jordan who was honest and sincere in saying they weren't sure if they would be able to assist but they would look into a part for me and see if they could squeeze me in for the day. I hunkered down and waited for some more news.Scott, the manager on-site spoke to me and assured me on a few items and continued to help other customers. During this time I noticed how he respected the customers time, while also showing sincerity and explaining operations in concise manner instead of just telling them what they needed to do or pay. He helps people understand what, how, and why things are happening.Carl, the muscle of the operation, did testing and diagnostics on my car and found that I was off on my thoughts that it was a bearing, an unfortunate, costly diagnostic, but most importantly an accurate one.The team juggled their regular duties and my needs (again, on a *Sunday*) and came to the unfortunate conclusion that the part wouldn't arrive until Tuesday. Not being local, they were honest in telling me I shouldn't drive on it, but not sneering, but in a charismatic and endearing discussion on my options. I had decided to be stubborn and drive the three hours back home while monitoring the car amd driving carefully.I had my car diagnosed properly and was able to make it home safely with the information I was given. They didn't even charge me for the labor of diagnostics because they couldn't get the part in.If I was local they would be my first stop for any if my vehicle needs. Absolutely stellar service and compassion.Thank you again!
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July 2023 by Fred Savidge
Had a little hiccup with my appointment yesterday , they had to cancel it due to an issue with the tech , unfortunately I over reacted which I apologize for guys. They said to bring it in first thing in the morning which I dropped it off right after work at 7:30 , at 9:00 they called and said it was done. Thanks a bunch guys, I appreciate what you guys do. Your going to be my new go to team. Thanks again !!!!
