Crate & Freight is a business that provides helpful and professional services. Customers have praised the staff, especially Crystal, for going above and beyond, even staying late to complete work and answering calls promptly. The team is described as kind and respectful, making the process smooth and easy. Many customers appreciate how quickly and efficiently they can get things done, such as returning packages to eBay, often within just a short time. The staff is also willing to help with title work and other services, demonstrating a commitment to customer satisfaction. However, there have been some issues with billing and communication. One customer experienced a mistake where they were not charged despite the staff taking their card, which led to a misunderstanding and some concern about the response. Despite this, the overall experience with Crate & Freight is positive, with customers feeling the staff are professional, kind, and helpful. The business is known for its good service and willingness to help customers with their needs.
Always use this place for my title transfers. Good folks and never have any issues.
May 2025
No-nonsense service! Price was exactly what I was quoted over the phone. Easy in-and-out service. There was a little bit of a wait due to other customers in line in front of me, but once I was at the counter, I was able to get my document notarized and send it out via FedEx mailer in less than 15 minutes.
April 2025
This lady was great! I’d visit on a Saturday morning just for the entertainment!!
